Are you looking to improve your leadership and management skills?
This qualification is designed to provide you with thorough knowledge of the key methods used to organise, manage and motivate work teams. You will learn key skills relating to inductions, stress management and discipline within the workplace. This qualification will equip you with the knowledge needed to work as a successful manager or effective leader, and is ideal if you want to enter, or progress into a role within your career.
Please note: this course requires you to be working within a managerial or team leader job role.
Why choose The Skills Network?
- 0% interest flexible payment plans
- Study online from anywhere, at any time
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- Your own designated Learner Support Advisor
- Tutor support via phone & email
- Boost your earning potential
- All-inclusive (includes resources, certificates, support and more)
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Suitability - Who should attend?
This qualification is ideal for anyone who is currently working in a junior managerial role, aspiring to progress to managerial or leadership roles or anyone seeking employment in roles which involve management knowledge as a key component of the position.
The course is delivered online via distance learning, meaning you can study from a place and at a time to suit you.
Outcome / Qualification etc.
Qualification gained: ILM Level 3 Certificate in Principles of Leadership and Management
This qualification could assist you in gaining the following employment opportunities and potential salaries:
- Office Manager – up to £28,000
- Team Leader – up to £25,000
- Target Team Leader – up to £25,000
Training Course Content
This course is split into ten manageable units:
Unit 1: Solving problems and making decisions
This unit introduces learners to ways they can recognise, investigate and analyse problems in order to resolve them using various techniques such as creative thinking or brainstorming. Learners will discover the difference between data and information and learn how to interpret these sources.
Unit 2: Planning and allocating work
Within this unit learners will identify organisational targets relevant to their team, learn how to set objectives, allocate work and monitor planned activity to achieve those targets. Learners will gain an understanding of possible causes of variance from planned activity and how to improve performance.
Unit 3: Understanding conflict management in the workplace
This unit will introduce learners to possible causes of conflict in the workplace and how conflict can affect individual and team performance. Learners will consider techniques which could be used to minimise and resolve issues in the workplace and how, as a manager, they could promote positivity.
Unit 4: Understanding stress management in the workplace
Throughout this unit learners will learn to recognise the symptoms of stress in themselves and in others. They will examine the causes and impact of stress in an organisation and discover stress management techniques, alongside understanding their responsibilities as manager and what actions should be taken to minimise stress in the workplace.
Unit 5: Understanding discipline in the workplace
This unit covers the legal aspects of the disciplinary process and how to deal with issues using an organisation’s policies and procedures as a guide. Learners will develop their understanding of the purpose of disciplinary procedure and identify the skills needed as a manager to monitor discipline in the workplace.
Unit 6: Understanding the induction of new staff in the workplace
This unit highlights the importance of an effective induction for new starters and legal aspects which should be included in the induction process. Learners will also discover methods which can used to evaluate the effectiveness of an induction and how to monitor progress during induction.
Unit 7: Understanding performance management
Learners will gain an understanding of the value of formal and informal performance assessment in the workplace. This unit will also develop learner’s knowledge of fair and objective assessment techniques and how set objectives and monitor performance against agreed standards.
Unit 8: Understanding organising and delegating in the workplace
Learners will gain an understanding of how to make effective use of their team’s individual knowledge and skills to efficiently plan and achieve objectives. This unit introduces learners to techniques which can used to delegate, identify and overcome barriers to delegation, and will also focus on the benefits of empowerment in the workplace.
Unit 9: Leading and motivating a team effectively
This unit will equip learners with the knowledge and skills in order to communicate an organisation's vision and strategy to their team, motivating team members, establishing a common sense of purpose, commitment and developing teamwork.
Unit 10: Understanding leadership
This unit will underpin learner’s knowledge of leadership styles and teach learners to consider the possible positive and negative effects of certain leadership styles within the workplace. Learners will assess their own leadership behaviours and potential by analysing themselves in context and gaining feedback.
Why choose The Skills Network
Extensive range of online courses
Over 30,000 learners gaining accredited qualifications each year
Award-winning learning solutions
This course is available to purchase via 0% interest flexible payment plans tailored to suit you.
All inclusive, no hidden costs - resources, support, certificates, and more included!
Basic Payment plan
Direct debit plans
Monthly payments: £82.35
Payment duration: 6 months
Once you have completed this course, you could progress on to the following:
- Level 3 Certificate in Principles of Customer Service
- Level 3 Certificate in Understanding Mental Health
The Skills Network – Distance Learning Courses for Skills Development
The Skills Network is a market-leading training provider, delivering distance learning courses across a range of sectors. With a wide portfolio of highly flexible courses, The Skills Network supports employers and learners to develop their skills and achieve their goals. Whatever the...
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