Course description
To provide participants with a clear theoretical and practical training course in mediation skills identified in the Scottish Mediation’s Guidance on Mediator Competency.
Participants will become confident in their knowledge, skills, and ability to mediate disputes in accordance with the Scottish Mediation Practice Standards for Mediators and Code of Practice.
Upcoming start dates
Suitability - Who should attend?
We provide this practical training to groups both within the University and in the wider community. Internal colleagues who take part in the training become part of the Mediation Service and are encouraged to participate in external and internal mediations as well as continued professional development (CPD) to become eligible to join the Scottish Mediation Register.
This course requires a Microsoft Teams Account and a good understanding of Microsoft Teams. The live portions of the course will be conducted via Microsoft Teams.
This course is designed for applicants who have a good level of English. If English is not your first language and you are uncertain what this means, please refer to the global CEFR scale. We would look for applicants to be at B2 level. This self-evaluation PDF may help you understand if you are at the B2 level.
Outcome / Qualification etc.
Learning outcomes
- An understanding of conflict theory
- Awareness of personal responses to conflict and different conflict management styles
- An understanding of the basic principles underpinning mediation
- A theoretical understanding of how and why mediation works
- Enhanced communication and negotiation skills
- Practical experience in using mediation skills and techniques
- An understanding of the role of a mediator and how a mediator works
- An understanding of the importance of reflective practice and CPD (Continuing Practice Development)
- An overview of different models of mediation and contexts
- An introduction to psychological biases and how difference impacts mediation
- An introduction to noticing and acknowledging the role of thoughts and emotions in mediation
- An understanding of equality and diversity issues and the ethics of mediation
- Knowledge of how mediation fits within the Law
- Knowledge of relevant Scottish Mediation practice guidelines and
competencies
Certificate
If you successfully complete the course, including live roleplaying sessions, you will receive an Accredited Mediation Training Certificate of Completion and a digital badge from the University of St Andrews. If you complete the course without completing the live roleplaying sessions you will receive a Mediation Training Theory Certificate of Completion and a digital badge from the University of St Andrews.
Course delivery details
A 40-hour course, inclusive of assessment. The course consists of pre-course reading and includes a minimum of 20 hours of practical experience and 15 hours of home-study.
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University of St Andrews
The University of St Andrews, founded in 1413, is Scotland's oldest university. Renowned for its rich history and academic excellence, St Andrews has consistently been ranked among the top universities in the UK, achieving the number one position in both...