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Hospitality Supervision Advanced Apprenticeship

West Herts College
Course summary
1 hour
Next available date: Contact for dates - Watford

Course description

Hospitality Supervision Advanced Apprenticeship:

Course Introduction

Ideally you will have experience working in a hospitality supervisory role and looking to develop your knowledge and skills with a view to moving into management. You will oversee a team and complete various tasks including training sessions and company documentation, running shifts, reviewing staff performance and rotas, and managing your own development plan.

Mandatory units: Set objectives and provide support for team members Develop working relationships with colleagues Contribute to the control of resources Maintain the health, hygiene, safety and security of the working environment Lead a team to improve customer service Optional units include: Supervise functions Supervise off-site food delivery service Contribute to the development of a wine list Supervise reception services Supervise off-site food delivery service The qualification is achieved by gaining practical experience at work and attending College to acquire the necessary theory, underpinning knowledge and practical training. You will also be required to achieve a Level 2 award in English and maths and complete a workbook relating to employment rights and responsibilities.

Following the completion of your apprenticeship you will be able to progress your education at a higher level or work in the industry in jobs such as general manager or team leader. Aternatively this qualification is a good foundaiton for working towards owning your own restaurant, pub or bar or working as a product development manager. This course opens up a host of career opportunities.

Suitability - Who should attend?

Employment in a suitable job role. GCSEs in maths and English language grade A* to C or 4-9. Some employers may also specify additional qualifications. We will provide individual advice and guidance for applicants who do not meet these entry requirements.

Outcome / Qualification etc.

Advanced Apprenticeship at Level 3

About provider

West Herts College Apprenticeships 

West Herts College is rated by Ofsted as a Good Apprenticeship provider. They deliver high quality apprenticeship programmes across a very broad range of sectors from management to plumbing and HR to sport. All their apprenticeships programmes are designed with...

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Contact info

West Herts College

Watford Campus, Hempstead Road, Watford, Herts
WD17 3EZ

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