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Hospitality Supervisor Advanced Apprenticeship

West Herts College
Course summary
By arrangement
0 GBP
Flexible
Watford
Next available date: Contact for future dates - Watford
Apprenticeships

Course description

What will I learn?

On this apprenticeship you will be overseeing a team, with responsibilities including: running training sessions and managing company documentation, running shifts, reviewing staff performance and rotas and managing your own development plan. This course covers: Understand how the use of technology can enhance customer service; Recognise and understand legislative responsibilities relating to the business; Recognise customer profiles in hospitality; The importance of receiving and dealing with customer feedback; Personal discipline in approach to work; Support the supervision of team members.

Suitability - Who should attend?

What do I need to know?

Unavailable

Outcome / Qualification etc.

Advanced Apprenticeship at Level 3

About provider

West Herts College Apprenticeships 

West Herts College is rated by Ofsted as a Good Apprenticeship provider. They deliver high quality apprenticeship programmes across a very broad range of sectors from management to plumbing and HR to sport. All their apprenticeships programmes are designed with...


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Contact info

West Herts College

Watford Campus, Hempstead Road, Watford, Herts
WD17 3EZ

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