The IT industry develops computer solutions that help businesses and individuals become more successful in their work. IT professionals serve customers in all types of business. This apprenticeship prepares you for work in a broad range of digital technologies requiring in-depth knowledge and competence in either the IT or Telecoms industries and follows on from the Level 2 Apprenticeship.
You will have the choice of focusing on either telecoms or IT. Telecoms apprentices will learn customer care, system security, managing software development, and basic IT applications. IT apprentices will study software installation, communication skills and technical fault diagnosis, and gain an IT qualification from a recognised group such as Microsoft or CompTIA. Mandatory units: Health and Safety in ICT Develop Own Effectiveness and Professionalism Optional units include: Customer Care in ICT Interpersonal and Written Communication Data Modelling Technical Fault Diagnosis Working with ICT Hardware and Equipment Investigating and Defining Customer Requirements for ICT Systems Managing Software Development Creating Procedural Development. The qualification is achieved by gaining practical experience at work. You will also be required to achieve Level 2 awards in English, maths and ICT and complete a workbook relating to employment rights and responsibilities.
On completion of your apprenticeship you can progress to higher education to continue your studies or join the industry. This apprenticeship can lead to a broad range of IT careers such as software and web developer, desktop support engineer, network planner, database administrator, network engineer or software tester. This course opens up a host of career opportunities.
Suitability - Who should attend?
Employment in a suitable job role. GCSEs in maths, English language and ICT grade A* to D or 3-9. Some employers may also specify additional qualifications. We will provide individual advice and guidance for applicants who do not meet these entry requirements.
Outcome / Qualification etc.
Advanced Apprenticeship at Level 3
West Herts College Apprenticeships
West Herts College is rated by Ofsted as a Good Apprenticeship provider. They deliver high quality apprenticeship programmes across a very broad range of sectors from management to plumbing and HR to sport. All their apprenticeships programmes are designed with...
There are no reviews available yet.
Are you curious about the L&D strategies of some of the U.K.'s top companies?
Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!