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Level 2 CPCAB Award in Introduction to Counselling Skills

West Herts College
Course summary
10 weeks
225 GBP
Hemel Hempstead
Vocational & College Courses

Course description

Level 2 CPCAB Award in Introduction to Counselling Skills:


Develop introductory counselling skills which can be used in everyday life as well as listening and responding skills. This course provides an insight into what counselling is about and what practitioner training involves. While the course is open to all, you will be expected to take part in small group as well as class activities.

This is designed to encourage self-awareness and self development, allowing you to better appreciate how your own sense of self can impact the helping interaction. You will be able to use these skills at higher level study or in a voluntary or employed role.

What will I study?

This 30 GLH (5 credit) classroom-based counselling skills qualification is designed as introductory course for those who want to learn counselling skills or for those who want to do a taster course in counselling. It will not train them to be a counsellor but it will enable them to use basic counselling skills ethically and safely as well as helping them decide whether they are suited to this kind of work.

The qualification consists of 1 mandatory unit with 7 learning outcomes. It is underpinned by the CPCAB model of practitioner development which takes account of the latest research findings on what makes counselling and related helping activities effective.

The 7 learning outcomes are:

Working within the limitations of the helping role
Establishing boundaries for helping work
Communicating empathic understanding Focusing on the helpee’s agenda
Understanding the importance of self-awareness in helping work
Using listening and responding skills
Using review and feedback to develop initial counselling skills

This qualification is mapped to the Counselling and Mental Health National Occupational Standards. This qualification is for: Those who want to learn basic counselling skills (listening and responding skills) Those who want to find out whether they are suited to counselling or helping work Those who want to improve their professional and personal relationships as part of personal development.

What can I do next?

This qualification does not lead directly to an employed role, however, it could enhance an existing voluntary or paid role or increase the general employability of those seeking to enter the job market.

Suitability - Who should attend?

There are no prior entry requirements. However, this qualification is not suitable for those who are currently in a state of severe emotional difficulty and/or severe psychological confusion.Students need to be aware that there is an IT aspect to the course thus you will be required to have basic IT skills such as using Microsoft Word. Support is available.

Outcome / Qualification etc.

Professional or Industry specific qualification

About provider

West Herts College Apprenticeships 

West Herts College is rated by Ofsted as a Good Apprenticeship provider. They deliver high quality apprenticeship programmes across a very broad range of sectors from management to plumbing and HR to sport. All their apprenticeships programmes are designed with...

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Contact info

West Herts College

Watford Campus, Hempstead Road, Watford, Herts
WD17 3EZ

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