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Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
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Corporate Training for Teams
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0.5 days
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Sale Makers not Order Takers - Virtual Training
Benchmark Training
Converting an enquiry into an order - what every company wants their staff to do. This one day course takes...
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Professional Training
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1.5 hours
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From 250 GBP
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Leeds
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Classroom
How to Be Great at Telephone Cold Calling - Half Day (AM)
4.6
(5)
PTP Training & Marketing Ltd
This telephone course is guaranteed to give Participants the confidence to make calls professionally. Demonstrations of live-calls will be made...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Getting paid – telephone tactics for debt collection (In-House)
The In-House Training Company
How to protect your cash flow In the current economic climate more and more companies are finding that their customers...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
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Corporate Training for Teams
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8 hours
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Multiple (4)
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In Company
Advanced Telephone Prospecting (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
4.7
(7)
PTP Training & Marketing Ltd
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Selling through service (In-House)
The In-House Training Company
In today’s fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
Prospecting and Lead Generation
Lion Heart Consulting
The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Prospecting and Lead Generation
Lion Heart Consulting
The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls...
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Professional Training
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Cold Calling - In-house Course
Benchmark Training
Do you often try to sell something over the phone and find that the would-be client is not interested or...
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Corporate Training for Teams
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1 day
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Multiple (3)
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Self-Paced Online, In Company
Cold Calling
4.3
(3)
Benchmark Training
Do you often try to sell something over the phone and find that the would-be client is not interested or...
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Professional Training
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1 day
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From 250 GBP
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Leeds
-
Classroom
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Corporate Training for Teams
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1 day
-
Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Prospecting
5.0
(4)
Chart Learning Solutions
In sales looking for qualified buyers is like panning for gold, looking for “not dirt” and quickly disqualifying non-buyers. As...
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Professional Training
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5 hours
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From 49 USD
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Online
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Self-Paced Online
Advanced Communication for Salespeople Training
Live and Learn Consultancy
Your communication skills determine your ability to sell. At its core, sales communication is truly about asking the right questions...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
Customer Service Practitioner Level 2 Apprenticeship
Kiwi Education LTD
This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in Customer Service. The role of...
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Apprenticeships
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12 months
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From 3,500 GBP
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Southampton
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Classroom
Appointment setting (In-House)
The In-House Training Company
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won’t...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
Customer Service Skills - Classroom
4.0
(1)
Keys Training
Step into the realm of exceptional customer service with our immersive classroom training course. This program is meticulously designed to...
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Professional Training
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1 day
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From 245 GBP
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Multiple (7)
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Classroom, Virtual Classroom
Excellent Customer Care - Incoming Calls
4.8
(6)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
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