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Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
4.7
(7)
PTP Training & Marketing Ltd
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Managing Your Green Policy Effectively
PTP Training & Marketing Ltd
A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
How to Say 'No' and Retain Customer Satisfaction
5.0
(1)
PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Introduction to Green Office Management
PTP Training & Marketing Ltd
A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Know Your Customer
PTP Training & Marketing Ltd
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Managing Budgets
4.8
(15)
PTP Training & Marketing Ltd
This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Negotiating to a Satisfactory Close
4.8
(4)
PTP Training & Marketing Ltd
Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Building Personal & Professional Confidence
4.9
(15)
PTP Training & Marketing Ltd
This course is aimed at anybody who struggles to assert themselves in business or social situations because of a lack...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
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Top 10 Course
More Advanced Selling Skills
4.6
(5)
PTP Training & Marketing Ltd
For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection...
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Professional Training
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1 day
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From 430 GBP
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Multiple (7)
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Classroom
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This course results in CPD hours
Closing Incoming Calls Effectively
5.0
(2)
PTP Training & Marketing Ltd
This course concentrates on incoming calls which potentially could lead to new business. Participants attending this course are taught to...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
How to Be Great at Telephone Cold Calling - Half Day (AM)
4.6
(5)
PTP Training & Marketing Ltd
This telephone course is guaranteed to give Participants the confidence to make calls professionally. Demonstrations of live-calls will be made...
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Professional Training
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0.5 days
-
From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Masterclass in Interpreting Financial Statements - Half Day (PM)
PTP Training & Marketing Ltd
The aim of this half-day course is to offer practical experience in reading financial statements enabling relevant interpretation and evaluation...
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Professional Training
-
0.5 days
-
From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Objection Handling Skills
4.8
(4)
PTP Training & Marketing Ltd
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Customer Excellence for Finance Staff
5.0
(4)
PTP Training & Marketing Ltd
This course will enable participants to understand who their customers are and what they require us to do in order...
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Professional Training
-
1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Telephone Techniques - Incoming & Outgoing Calls
4.8
(6)
PTP Training & Marketing Ltd
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to...
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Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
AAT Diploma in Accounting (Level 3)
Wiltshire College & University Centre
The Association of Accounting Technicians (AAT) is well recognised and respected as a professional membership body throughout a wide range...
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Professional Training
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35 weeks
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From 1,500 GBP
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Multiple (3)
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Classroom
GCSE English (Part-time) - Adults (19+)
Wiltshire College & University Centre
GCSE English classes are available to adults (19+) at our Chippenham, Salisbury and Trowbridge campuses. Courses start w/c 11 September...
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Professional Training
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30 weeks
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Multiple (3)
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Classroom
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