Course description
Persuasive Dialogue™
Most business people's power to affect change comes through influence or persuasion rather than mandate. In any organisation, there are always a few people who seem to influence everyone else independent of job title, position, or authority. These are the influential people with a knack for persuasion.
But what do these people do that makes them persuasive? Successful persuaders are those who understand the viewpoints of others and then use that information to clearly present their own. You can master these and other skills that will make you both persuasive and influential.
In two intensive days of our Persuasive Dialogue™ programme, you’ll learn to use a six-step dialogue process to comfortably and effectively persuade others.
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Upcoming start dates
Suitability - Who should attend?
This programme is intended for business people whose power to affect change comes through influence rather than mandate.
Training Course Content
Through lectures, exercises, recordings and in-the-moment coaching, students that attend Persuasive Dialogue™ will learn:
- The six critical steps for persuasive communication
- How to position the topic and open the dialogue
- How to create a collaborate environment that fosters mutual goals, respect, and trust
- The Socratic Method: How to use it and why it works
- How to understand the other person by recognising personality traits and how to use them to persuade
- How to adjust your behaviours to make persuasion successful
- The Listening Process and how listening works in your favor
- How to verify what you've heard and uncover additional information using various types of questions as well as prompts and echoes
- How to ask questions appropriately: position difficult questions, appropriate tone, conditional questions
- How to structure your questions by developing a Line of Inquiry
- How to organise your thoughts; define your outcome and analyse your listener
- How to create a persuasive strategy
- How to back up your message with rationale
- How to identify and clarify vague statements to avoid conflicts
- How to specify and isolate objections and handle disagreements
- How to use conditional questions to offer your solutions and say "No" comfortably and professionally when necessary
- How to recap a conversation and close with a relationship-building phrase
Why choose Communispond
50 years of providing professional communication training
Helped 800,000+ people worldwide achieve their business goals
Delivering courses in 19+ languages
Reviews
Average rating 5
Difference between slides and material.
Great class.
Expenses
Contact Communispond for pricing information.
This course can accommodate up to 12 participants with one facilitator and 16 with two facilitators.
Thank you Dominic for the techniques we have learned. Amazing coaching skills.