Course description
This seminar will prepare you to create better work relationships by becoming a “conscious communicator.” You’ll return to work better able to build constructive and beneficial work relationships both within your own team and inter-departmentally, by learning how to analyse situations and consciously select and use productive communication strategies.
Upcoming start dates
Suitability - Who should attend?
This programme is ideal for anyone interested in better understanding the complex nature of how effective and successful teams work together.
Outcome / Qualification etc.
- Understand the role of team leaders and the behaviours necessary to encourage empowerment and instil belief
- Gain experience in problem solving and making decisions
- Improve teamwork and relationships with other members of the team
- Explore the methods available for reviewing and measuring team performance
- Develop personal coaching skills
- Understand group dynamics
Training Course Content
- Effective Work Relationships
- Communication and Perceptions
- Investigating Emotions and Emotional Intelligence
- Building Better Relationships with Ourselves and Others
- Relationship Building
- Express Needs Within Work Relationships
- Relational Communication
- Relational Listening
- Addressing Relational Change and Conflict
Course delivery details
- have had the opportunity to discuss the benefits of an effective team
- discover what their ‘Team Role’ is
- understand how to give and receive constructive criticism
- understand how to remain an individual and contribute constructively to the project
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Cosensa Learning and Development Training Courses
Cosensa Learning & Development offers training courses for professionals and organisations throughout the public, private and third sectors. All Cosensa trainers are highly qualified, with extensive experience in training and coaching. Cosensa's wide range of open courses are delivered throughout...