Course description
Intercultural Competence: In-House Training
In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world.
The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms.
Upcoming start dates
Outcome / Qualification etc.
What you will Learn
At the end of this program, you will be able to:
- Articulate on the meaning of culture and intercultural competence
- Express the importance of body language and appropriately demonstrate its emblems
- Describe three cultural models and consider their application in assimilating cultural behaviors
- Define emotional intelligence and explain how it is linked to cultural intelligence
- Examine the four cultural intelligence capabilities and give examples of how each is developed
- Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence
Training Course Content
Foundation Concepts
- Fundamentals of culture
- Culture and body language
- Culture and proxemics
Cultural Models
- Iceberg culture model
- The onion model of culture
- Hofstede’s model of national cultures
- High-context and low-context cultures
Cultural Intelligence
- Emotional intelligence overview
- Cultural intelligence overview
Cultural Profile
- Cultural profile dimensions
- Understanding your cultural profile
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
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IIL Global
At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and...