Course description
Our popular line management course is suitable for newly appointed line managers, and those with experience who want to improve their effectiveness.
We give particular focus to those who have to manage remote or hybrid teams.
This line management training is designed to help you understand and engage with what a line manager is supposed to do.
Upcoming start dates
Outcome / Qualification etc.
This Course Helps You With
- The Line Management Role
- From Managed to Managing
- Managing Remotely
- Unspoken Responsibilities
- Motivating and Inspiring Others
- Giving Essential Feedback
- Practicing Effective Delegation
- Managing Upwards
- Establishing Clear Boundaries
- Setting and Achieving Goals
Training Course Content
Day One
- The Challenge of Line Management
- From Managed to Manager
- Stepping Up
- Things They Don’t Tell You
- Hands-On vs Hands Off
- Response Styles
- Wheel of Empathy
- Motivation
Day Two
- Delegation
- Asking Questions
- Feedback Finesse
- I Noticed That…
- Blame vs Effect of Behaviour
- Deliberate Misunderstanding
- Pushback
- Personal Style
Course delivery details
This course is available in Face-to-Face, Hybrid and Remote formats unless otherwise stated.
Why choose Impact Factory
Founded in 1991
21 Specialised Trainers
5-Star Google and Feefo Reviews
Case Studies
Reviews
Average rating 5
Impact Factory is our training consultant of choice. Not just because of their unique practical and fully experiential way of delivering training which is the most effective I h...
We’ve been using Impact Factory for a few years now and I can’t talk more highly of them. Kate Arneil has been particularly amazing. She quickly put our staff at ease, built a t...
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