Course description
The digital revolution has reshaped how businesses interact with consumers who are demanding wants personalised experiences and omnichannel engagement. Yet, despite the promise of digital transformation benefits, many organisations still struggle with low adoption rates and unrealided benefits.
In this 2-day masterclass delegates can look forward to gaining insights and understanding of :
- Concepts relating to digital transformation
- Designing a strategic digital adoption framework that will Elevate Retention, Amplify Performance, and Revolutionise the User Experience
Upcoming start dates
Suitability - Who should attend?
Professionals and leaders involved in tech/digital transformation e.g. CIOs, HoDs in IT and PMO.
Training Course Content
Delegates can look forward to gaining insights and understanding of :
- Concepts relating to digital transformation
- Designing a strategic digital adoption framework that will Elevate
Retention, Amplify Performance, and Revolutionise the User Experience
Session 1 - Setting the scene
- How we think about digital adoption and change
- The “’Rules’’ of the game
- A detailed understanding of how to “set up a Change Journey
for success ”
Session 2 – The Art of the Start
- Tactics, tools and templates to create an integrated Change Journey and
Communication Plan - The practical know-how, tools and templates to deliver an integrated
Communication Campaign
Session 3 – Navigate adoption and change
- Change and Adoption Support in Action
- Using technology to track adoption and change
Session 4 – Mobilising leadership to play their part
- Leader-led change
- Adoption and re-enforcement
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Our purpose and commitment to clients is simple: Deliver sustainable business impact through mindful collaboration. Display respect for client systems by being inclusive, collaborative and deliberate (mindful and purposeful) Co-create “fit-for-purpose” solutions rather than off-the-shelf “we know best” content Deliver...
From the bottom of our hearts, thank you so dearly for the information and knowledge sharing Lucas. You may rest assured knowing that the message landed. For me this hasn’t bee...