Course description
Cisco 210-060 CICD: Implementing Cisco Collaboration Devices Online Training Course
This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. This course covers several video labs of the day to day administration of a Cisco UC solution, and shows candidates step by step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam.
- Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types
- Provide an overview interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager
- Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.
- Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
- Perform endpoint and end-user administration tasks in Cisco Unified
- Communications Manager and Cisco Unified Communications Manager Express
- Describe telephony features supported in CUCM and CUCME
- Administer users in Cisco Unity Connection and Cisco Unified Communications
- Manager IM and Presence Service, and enable the most commonly used features
- Describe how to maintain a Cisco Collaboration Solution
Upcoming start dates
Training Course Content
- Introducing Cisco Collaboration Architecture
- Telephony And Call Routing
- Preparing The Network And Phone Behavior
- CUCM Administration Interfaces
- Call Configuration
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