Course description
Training and development professionals are responsible for identifying staff training and development needs and planning, organising, and overseeing appropriate training. So that they are under continuous pressure to offer exceptional training services. The demands of their job can only be fulfilled through an extensive knowledge of the main topics related to the training profession.
This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analysing training needs, and selecting internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and the competencies required by training professionals.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.
Outcome / Qualification etc.
By the end of the course, participants will be able to:
- Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
- Develop appropriate methods to conduct a Training Needs Assessment (TNA)
- Examine ways to select internal trainers and to hire external consultants
- Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
- List foundational competencies for training professionals along with key actions and behaviors
Training Course Content
Day 1
The Strategic Framework of Training: An Overview
- The Role of a Training Department
- Approaches Aligning Training with Strategy:
- From Top-Down to Pulse-Taking
- Marketing Training within the Organization:
- Training Preparations
- Guidelines for Promotional Material
- Your Training Announcement Template
- Partnering with Managers and Supervisors:
- The Style Inventory
- Planning, Preparation, Presentation and Follow-Up With Managers and Supervisors
Day 2
Competencies of the Training Manager/Coordinator
- Competency Defined: The Iceberg Metaphor
- Competency: Components and Types
- Strategic and Tactical Competencies
- Planning and Administrative Competencies
- Overview of the 2013 ASTD Competency Framework
Day 3
The Role of the Training Professional in Training Needs Assessment (TNA)
- The Training Assessment Process
- Why Identify Needs?
- Data Collection Methods: Quantitative and Qualitative
- Approachesto Identifying Needs
- Advantages and Disadvantages of Quantitative and Qualitative Methods
Day 4
Selecting Subject Matter Experts (SMEs)
- Qualificationsfor Internal Trainers
- Internal Trainer Selection Process
- Feedback and Coaching Template for Internal Trainers
Day 5
- Hiring a Consultant or External Trainer
- Monitoring Consultant Performance: Beginning, During, Closing
- Linking Evaluation Levels with TNA and Instructional Learning Objectives (ILOs)
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...