Powerful Communication Skills Training - CPD Certified (In-house)
Powerful Communication Skills Training (In-house)
The delegate will learn the essentials skills of communicating successfully with others in all walks of life. The content will explore several methods of improving the way you interact with others and other personality based concepts with the aim of improving a professional ‘communicators’ impact. Although deeply practical in its nature, the focus will be on becoming more self-aware and will examine in great detail areas such as Emotional Intelligence and Neuro-Linquistic Programming (NLP) and how it can add genuine value to working relationships.
Upcoming start dates
Suitability - Who should attend?
For those possessing a sound knowledge of good communication skills wishing to gain a deeper understanding of the subtle nuances of the communication process.
Outcome / Qualification etc.
CPD Points: 12
Learning Outcomes
- Build better relationships using EI by being more self-aware
- Explain and apply NLP techniques for better communication
- Demonstrate the importance and power of ‘words’
- Use various communication channels in communicating assertively and positively
- Manage conflict resolution successfully
Training Course Content
Day One:
- Welcome, introduction & review personal objectives
- Defining self-awareness – how much do we really see?
- Enhancing self-awareness and ability to manage yourself more effectively
- Your relationship with others – what works/what doesn’t
- Who do we want to influence and why?
- Assertive V’s aggressive behaviour
- Becoming aware of personal emotional intelligence ‘blind spots’
- Apply ‘Emotional Intelligence’ skills to motivate and empower others
- Solve pressing problems more easily, quickly and effectively
- Understand why personal fears and mood swings materialise
- Build strong, open and honest relationships
Day Two:
- Why do we build rapport quickly with some and not others?
- What is NLP? What it can be used for?
- NLP as a powerful communication tool / How we measure successful communication
- How to look for tangible results when communicating (not just impressions)
- Communication channels - Visual, Auditory and kinaesthetic types
- Mirroring and pacing people
- Understanding personal strategies
- Matching & mismatching
- Managing conflict - Turning conflict into empathy in challenging situations
- Summary, review personal objectives & close
Expenses
Contact the provider for more information on pricing.
Request information - obligation free
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...