Course description
Free Webinar: Assertiveness
If you’re not assertive, especially if you become passive aggressive or aggressive, you can cause misunderstandings, frustration and even a breakdown in relationships at work.
This session will help you build confidence to be more assertive more of the time. And how to disagree without being disagreeable!
Upcoming start dates
Training Course Content
Assertiveness defined
- What it is
- What it isn’t
- The assertiveness spectrum
- The benefits of being assertive
One-to-one assertiveness
- Understanding differences in behaviour
- Assertive language
- Making assertive requests
- The 3As model
Assertiveness in meetings
- Do’s…
- …and don’ts
Actions and next steps
- Review
- Personal action planning
- Next steps
Course delivery details
All webinars run on Zoom from 10:00-10:45 UK time (unless otherwise stated).
Expenses
Please contact the institue for more information regarding tuition fees.
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Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...