Course description
In the words of George Bernard Shaw, ‘The single biggest problem in communication is the illusion that it has taken place’. Many managers and team leaders can often fall into the trap of believing that just because they have said something, sent an email cascade or intranet post that their employees have read, heard and understood.
When there are too many messages, or conflicting messages, employees can tune out and HR teams are often left to pick up the pieces. This handy 30 minute guide with expert presenter Rachael Sullivan will provide you with some essentials on how to improve top-down communication in your organisation. It will explore the role of internal communication in the organisational context, mapping out top-down communication, framework planning, and communication related to organisational change initiatives, employee engagement and customer growth.
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Outcome / Qualification etc.
Training Course Content
Introduction
‘The single biggest problem in communication is the illusion that it has taken place.’
George Bernard Shaw
Many managers and team leaders can often fall into the trap of believing that just because they have said something, sent an email cascade or intranet post that their employees have read, heard and understood.
When there are too many messages, or conflicting messages, employees can tune out and HR teams are often left to pick up the pieces.
This short webinar will provide you with some essentials on how to improve top down communication in your organisation.
Find out about:
- The role of internal communication in the organisational context
- Mapping out top down communication in your organisation
- Communication framework planning
- Communication related to organisational change initiatives, employee engagement and customer growth
This webinar will cover the following:
- The role & impact of internal communications
- Identifying all key types of internal communication
- How to manage internal comms using communications plans & frameworks
- Practical tips for managing and implementing internal communications aimed at people managers and business leaders
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...