Course description
From onboarding to closure, the life cycle of a client file can present many risks.
Delivered by law firm compliance expert Peter Warner, this webinar tackles the key aspects of file management for law firms.
Ideal for managing partners, practice managers and compliance staff, this session will provide you with clear and practical guidance enabling you to manage the practice more efficiently and effectively. Topics discussed will include pre-acceptance steps for conflicts and CDD, monitoring progress, who owns the file contents, finance aspects, and much more.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
From onboarding to closure, the life cycle of a client file can present many risks.
Delivered by law firm compliance expert Peter Warner, this webinar tackles the key aspects of file management for law firms.
Ideal for managing partners, practice managers and compliance staff, this session will provide you with clear and practical guidance enabling you to manage the practice more efficiently and effectively.
What You Will Learn
This webinar will cover the following:
- Client on-boarding - assessing the risks
- Pre-acceptance steps for conflicts and CDD
- Initial scoping and costs estimates
- Monitoring progress
- File reviews and inactivity checks
- When is it safe to close the file?
- Who owns the file contents?
- Have client’s objectives been achieved?
- Are there outstanding finance aspects such as billing?
- How to develop a retention and destruction policy
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...