Course description
Level 2 Course in the Principle of Team Leading
If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Team Leader course will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them. You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.
Upcoming start dates
Outcome / Qualification etc.
Awarding Body
NCFE Cache
Training Course Content
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to deliver customer service and resolve problems
- Understanding how to develop working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
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Need 2 Succeed
Works with individuals and agencies to inspire excellence, encourage outstanding leadership and animate communities. Need 2 Succeed set up in March 2006 to offer accredited training, consultancy and project management service on various solutions to help develop staff teams working...