Course description
Negotiation Skills Training
This Negotiation Skills workshop provides participants with the vital techniques and tools to achieve measurably improved win-win agreements. Participants will be capable of freeing themselves from common misconceptions about the negotiation process and be able to eliminate unnecessary obstacles, stay in control and achieve better results when confronted by conflicting interests and competing agendas.
Participants will be able to:
- Understand the common misconceptions about negotiation.
- Understand how to create opportunities for mutual gain.
- Understand the underlying phases in all negotiations.
- Gain the key skills to stay in control through each stage.
- Learn how to stay on track when your counterparty is more powerful.
Upcoming start dates
Suitability - Who should attend?
This course is suitable for sales professionals of all levels, purchasing professionals, project managers as well as for those responsible for purchasing activities in their organisations.
Training Course Content
Course content
- Introduction to negotiation skills
- What is negotiation?
- Characteristics of ultra-successful negotiators
- Negotiation skills self-assessment:
- (Short questionnaire to be completed)
- Positional bargaining
- Hard bargaining versus soft bargaining
- The pros and cons of both approaches
- Producing wise agreements:
- Separating the people from the problem (how to deal with conflict, people issues and emotions.)
- Focusing on interests not positions (how to lay the foundations for win-win agreements)
- Inventing options for mutual gain (finding creative solutions to secure win-win deals)
- Using objective criteria (how to unstick a negotiation)
- What if they are more powerful?
- How to protect your position and make the most of your assets
- What if they won’t play?
- Using negotiation jujitsu!
- Open Discussion and Preparation for Negotiation Role Plays.
- Practical hands-on application of the theory involving role-plays based on typical real-life negotiation scenarios.
Why choose PowerCall Global Training
98% of our clients have rated our courses "Excellent."
1000's of professionals trained in 5 continents!
Newly expanded virtual training curriculum
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Reviews
Average rating 5
Very well put together. Clear and concise. Showed and eplained excellent examples.
Was a very clearly explained contextualised session. The self-assessment was certainly eye-opening and a great way to break up a virtual session.
Expenses
£350 plus VAT per delegate (inclusive of a Training Manual and a month’s free coaching on completion of the course. The course is CPD accredited.)
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PowerCall Global Training
PowerCall Global Training Ltd is a training course provider based in London, UK. We provide engaging, friendly and highly valuable courses in a wide-range of business skills: communications, negotiations, management, sales, social media, telemarketing, and more. Our training is available...
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The initial section of the course was excellent as it began with understanding the concept of negotiation. I also really enjoyed the practical elements such as the Thomas-Kilman...