Performance Management
- At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills to build further managerial credibility.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,986 people .
- Over 14,078 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques for successfully resolving such issues when they arise.
Training Course Content
Role of performance management
How performance can be managedRoles and responsibilities
Performance Improvement
Discovering what motivates performance
The Performance Review
The Appraisal vs the Performance ReviewAgreeing practical and meaningful objectives
Monitoring performance
Creating development opportunities
Giving and receiving clear and confident feedback
Determining further action
Tackling challenges
Determine the causes of under-performance.Dealing with bias
Constructive and assertive resolution of disagreements
Essential skills
Active listeningAssertive communication
Objective setting
Negotiation
Taking things forward
Action planningExpenses
Prices on application. Contact us for quote.
Request information - obligation free
Customer Outreach Award
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
Ads