Course description
CQI/IRCA Certified PT203: Managing Management Systems
Delegates will leave this CQI/IRCA Certified PT203: Managing Management Systems course with the capability to explain to others how customer and stakeholder requirements relevant to their organisation can be used to develop a management approach focused on sustaining improvement in customer satisfaction.
Suitability - Who should attend?
Who Should Attend?
This course is aimed at delegates who wish to develop practical skills development in the management systems in the context of process management.
Prerequisites
Whilst there are no formal pre-requisities to attending this course, it is recommended that delegates attend our Introduction to Management Systems course.
Outcome / Qualification etc.
Course Outcomes
You will have the knowledge to:
- Describe approaches and tools to identify and manage risk
- Establish linkage in the management system framework to customer and stakeholder understanding.
- Extend the implementation of a management system framework through the supply chain
- Establish linkage in the management system framework to customer and stakeholder understanding.
You will learn the skills to:
- Implement a management system framework that ensures linkage and alignment in the flow down of customer/stakeholder requirements.
- Support a senior leadership team to establish the scope of the management system.
- Implement the appropriate elements of the management system framework to address legal, regulatory, societal and standards risks.
- Be a quality advocate and systems thinker.
Expenses
This course is available as face to face classroom, virtual classroom and eLearning.