Course description
Discover how to develop a high-impact employee experience to enable your organisation to build and maintain competitive advantage. Explore CRF’s step-by-step framework and learn how to apply it to design and implement an employee experience which attracts and retains the critical talent you need.
Upcoming start dates
Suitability - Who should attend?
This course is aimed at HR practitioners looking to diagnose and improve the employee experience and employer value proposition for their organisation.
Outcome / Qualification etc.
- Use our research-based framework to diagnose your current employee experience and identify priorities for improvement
- Learn how to deploy human-centred design to put employees at the heart of the employment experience
- Use the framework to help your organisation attract and retain the critical talent it needs to execute business strategy
Training Course Content
Introduction
- Introduction
- What is Employee Experience?
- Why Does Employee Experience Matter?
- Who is it for?
CRF's Employee Experience Framework
- Designing an Engaging Experience
- Stages of the Employee Journey
- Aspects of Employee Experience
- Enablers of Employee Experience
- Exercise - Applying the CRF Employee Experience Framework
Conclusion
- Summary
- Case Study - Using Human-Centred Techniques to Develop Employee Experience
- Recommendations
Further Reading and Resources
- Impactful Employee Experience Course Script
- Reading List
- Applying the CRF's Employee Experience Framework
Feedback Questionnaire
- Feedback Survey
- Learner Satisfaction
Certificate of Completion
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ABOUT CRF Founded in 1994, Corporate Research Forum (CRF) is a membership organisation whose purpose is to increase the effectiveness of the HR function, in order to drive sustained organisational performance, by developing the capability of HR professionals. Through more than 30...