Course description
Communication Skills Training - In-House Course
Empower your team to become effective communicators.
Develop highly effective communication skills to confidently interact with customers or fellow employees in the workplace.
This Communication Skills Training Course is designed to help your employees learn how to interact and convey their message clearly and assertively whilst gaining the ability to listen to others.
Great communication between co-workers is basis for great teamwork, trust & strong collaboration. Communicating effectively can help you understand different viewpoints, manage disputes & build valuable working relationships.
- How to become a good listener when communicating.
- Discover the art of building rapport.
- Enhance your interpersonal skills.
- Create highly productive relationships with fellow employees.
- Learn the basics of verbal & non-verbal communication.
- Achieve a stronger focus on your goals.
- Communicate more effectively with customers or employees.
Upcoming start dates
Suitability - Who should attend?
Our in-house Communication Skills in the Workplace Course is ideal for anyone seeking to become a better communicator.
- All Employees at Work
- Students
- Teachers
- Front line staff
- Supervisors
- Team Leaders
- Managers
- Senior Managers
- Directors
Outcome / Qualification etc.
By the end of the Communication Skills Course, learners will be able to
- Identify the impact of your communication.
- Practice the art of saying no.
- Display email etiquette when composing emails.
- Utilise communication to create & maintain a collaborative team.
- Implement techniques to overcome barriers to positive communication.
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Reviews
Average rating 4.9
Informative and engaging
Amazing - thank you Lee
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Great trainer - perfect balance of conversational tone and professionalism