Course description
All good managers use coaching to a certain extent. Some do it better than others. But then, some have had more training than others!
This two-day workshop will help you to take your coaching skills to the next level, making you an even more effective manager in the process.
Upcoming start dates
Suitability - Who should attend?
Anyone wishing to take their coaching to the next level: managers who use a coaching approach, HR professionals or anyone considering moving towards a coaching qualification.
Outcome / Qualification etc.
- INCREASED SELF-AWARENESS OF YOUR OWN ‘COACHING STYLE’
- A CLEARER UNDERSTANDING OF WHAT COACHING IS AND WHEN TO USE A COACHING APPROACH
- ENHANCED SKILLS IN DEVELOPING RAPPORT, LISTENING, QUESTIONING, GOAL-SETTING AND GIVING FEEDBACK
Training Course Content
DAY ONE
1. Welcome and introduction
- What will make the workshop worthwhile for you?
2. A coaching approach
- What do we mean by a coaching approach? Myths and reality
- Line manager as coach
- Experiencing a coaching approach
3. An introduction to the four key coaching skills
- Building trust and rapport
- Active listening and powerful questions
- Application: Skills practice – using powerful questions
- Direct communication and giving feedback
- Planning and goal-setting
- Application: Skills practice – using the ‘Time to Think’ framework
4. The OSCAR coaching framework
- The OSCAR model
- Application: Skills practice – using the OSCAR model as a framework for a coaching conversation
5. Review and next steps
- Reflections and action planning
DAY TWO
1. Learning review
- Sparkling moments
- What underpins a good coaching approach – core competencies
- Coaching and Business Partnering competence
2. Exploring possibilities and challenging with integrity
- Heron’s Framework for ‘coaching styles’
- Your coaching / communication style
- Application: Skills practice – ‘popcorn’ coaching activity
- The support / challenge matrix
- ‘Stretching’ our clients – exploring possibilities to realise potential
- Application: Skills practice – flexing our style to offer constructive challenge
3. What we are learning from neuroscience
- Implications for a coaching approach
- Solution-focused coaching
- Application: Skills practice – OSCAR through the solution focus lens
4. Planning and goal-setting
- GOT / WANT matrix – reflections on coaching strengths and areas for development
- Application: Coaching conversations – personal development plan
5. Review and next steps
- Reflections on learning
- Commitments to action
- Key learnings and take-aways
Optional ½ day follow-up
- Review learning, address issues arising and have the opportunity for skills practice and feedback.
Course delivery details
The focus of this two-day workshop is on active learning through experiential exercises, skills practice, and feedback and group discussion. Each day contains a number of skills practice sessions (three on the first day, four on the second).
This course is available in several delivery formats:
- Face-to-Face
- Virtual Classroom
- Tailored groups of up to 12
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Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...