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Complaints Handling
Online Courses Learning
It is a well known thought that awful word gets out quicker than uplifting news. At the point when a...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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Virtual Classroom, In Company
Navigating Challenges in Existing Teams Strategies and Solutions
London Training for Excellence
Whether new or established, teams can face challenges that can disrupt productivity and harmony. This course is tailored to help...
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Professional Training
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5 days
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From 3,951 GBP
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London
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Classroom
Essential skills for HR professionals
London Premier Centre
Pursuing an HR career is not for the faint of heart. Being responsible for making hiring and firing decisions, keeping...
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Professional Training
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5 days
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From 3,750 GBP
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Multiple (8)
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Classroom
Handling Difficult Situations
4.9
(12)
Chart Learning Solutions
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
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Professional Training
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5 hours
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From 49 USD
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Online
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Self-Paced Online
Handling Objections & Barriers to Sales Online Training Course
Learning247
Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily...
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Professional Training
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From 39 GBP
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Online
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Self-Paced Online
Handling Objections & Overcoming Barriers to Sales Certification
Online Courses Learning
Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Objection Handling Skills
4.8
(4)
PTP Training & Marketing Ltd
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Objection Handling Skills (In-House)
PTP Training & Marketing Ltd
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Conflict Resolution -Conflict Management and Resolution Course
Oplex Careers
Conflict Resolution -Conflict Management and Resolution Course : The online Conflict Management and Resolution Course will discuss key skills and...
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Professional Training
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60 hours
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From 150 GBP
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Online
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Self-Paced Online
Managing Conflict
Management Centre Europe
Increase your success by proactively improving your conflict management skills. Conflict in business is all too familiar—particularly under increased business...
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Professional Training
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12 hours
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From 2,150 EUR
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Online
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Self-Paced Online
Managing Conflict
Management Centre Europe
Increase your success by proactively improving your conflict management skills. Conflict in business is all too familiar—particularly under increased business...
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Professional Training
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2 days
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From 2,450 EUR
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Multiple (2)
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Classroom
Communication Barriers in the Workplace
Online Courses Learning
Difficulties in the workplace are often a result of communication issues. Barriers to communication are specific items that hinder the...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Effective Complaint Handling - Classroom or Live Virtual Classroom
4.9
(55)
Hamilton Mercer
Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to...
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Professional Training
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From 295 GBP
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Multiple (2)
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Classroom, Virtual Classroom, In Company
Handling of Violence & Aggression Online Course
Learning247
The goal and outcome of this module is to address ways of handling violence and aggression, paying particular attention to...
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Professional Training
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From 12 GBP
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Online
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Self-Paced Online
In-Person Introduction to Mediation
Chartered Institute of Arbitrators
Are you interested in learning more about mediation? Perhaps you are considering a career as a mediator. Either way, this...
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Professional Training
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1 day
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From 345 GBP
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London
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Classroom
Online Introduction to ADR
Chartered Institute of Arbitrators
This popular course provides a general understanding of the various methods of dispute resolution which are alternatives to court proceedings,...
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Professional Training
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From 27 GBP
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Online
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Self-Paced Online
Student: Online Introduction to ADR Course & Assessment
Chartered Institute of Arbitrators
Alternative Dispute Resolution (ADR) is used to resolve many disputes in many countries, providing a valuable alternative to the courts...
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Professional Training
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From 54 GBP
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Online
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Self-Paced Online
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