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NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
Westminster Kingsway College
This qualification is suitable for learners aged pre-16 and above. This qualification is designed for learners who are looking to...
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Vocational & College Courses
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London
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Classroom
CMI Level 5 Diploma in Customer Service Management (Online Course)
ITonlinelearning
The CMI Level 5 Diploma in Management and Leadership: Customer Service Management is ideal for Operational, Divisional, Departmental, and Specialist...
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Professional Training
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370 hours
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Online
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Self-Paced Online
Retail Management QLS Level 3 and Customer Service QLS Level 3
Open Study College
This dual aspect of this course makes it ideal for those wishing to progress into a retail management position, or...
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Professional Training
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From 679 GBP
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Online
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Self-Paced Online
Professional Customer Care on Calls - Webcasts & Emails
Dickson Training Ltd
Bespoke Training & Tutorial sessions in 1 hour packages are available to individuals and groups with mutually agreed schedules on...
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Professional Training
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1 hour
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From 150 GBP
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Online
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Self-Paced Online
NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings
New City College
What does this qualification cover? The objectives of this qualification are to help learners: • develop an awareness of customer...
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Vocational & College Courses
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London
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Classroom
NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings
Westminster Kingsway College
What does this qualification cover? The objectives of this qualification are to help learners: • develop an awareness of customer...
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Vocational & College Courses
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London
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Classroom
Professional Customer Care
5.0
(14)
Dickson Training Ltd
Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism -...
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Corporate Training for Teams
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Online
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Self-Paced Online
NCFE CACHE Level 2 Award in Customer Service for Health and Social Care Settings
West London College
What does this qualification cover? This qualification is designed to act as an introduction and enable learners to develop the...
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Vocational & College Courses
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London
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Classroom
NCFE CACHE Level 2 Award in Customer Service for Health and Social Care Settings
Westminster Kingsway College
What does this qualification cover? This qualification is designed to act as an introduction and enable learners to develop the...
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Vocational & College Courses
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London
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Classroom
NCFE Level 3 Diploma in Skills for Business: Customer Service
City and Islington College
This qualification is suitable for learners aged 16 and above. This qualification provides transferable skills, knowledge and understanding that can...
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Vocational & College Courses
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London
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Classroom
NCFE Level 3 Diploma in Skills for Business: Customer Service
Westminster Kingsway College
This qualification is suitable for learners aged 16 and above. This qualification provides transferable skills, knowledge and understanding that can...
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Vocational & College Courses
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London
-
Classroom
NCFE CACHE Level 2 Award in Customer Service for Health and Social Care Settings
New City College
What does this qualification cover? This qualification is designed to act as an introduction and enable learners to develop the...
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Vocational & College Courses
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London
-
Classroom
Calming Upset Customers
Infero Training Ltd
When a customer is upset with your company, you are presented with the ultimate opportunity. You can “become the company,”...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
Design Thinking: A Customer-Centric Process for Rapid Innovation
Management Centre Europe
Learn a low-cost and low-risk method to generate business solutions. Spot and turn market and customer challenges into business opportunities...
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Professional Training
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2 days
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From 2,950 EUR
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Multiple (3)
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Classroom
Customer support and the Consumer Duty (Public Course)
Corporate Training Partnerships
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
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Professional Training
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0.5 days
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From 545 GBP
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London
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Classroom
WorldHost Inclusive Service
5.0
(7)
People 1st International
Give your staff the skills and knowledge necessary to deliver excellent customer service to a wide range of unique customers...
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Corporate Training for Teams
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1 day
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From 140 GBP
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Nationwide
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In Company
Customer support and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
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Corporate Training for Teams
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0.5 days
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Multiple (2)
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Virtual Classroom, In Company
Food and Beverage Service City & Guilds Diploma - Level 2
Merton College
Food and Beverage Service City & Guilds Diploma - Level 2 : In this course, you will learn all about...
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Vocational & College Courses
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From 1,218 GBP
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Sutton
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Classroom
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Case Study
Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
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