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The Customer Experience (CX) Masterclass
The Outsider's Perspective
You and your fellow attendees will learn how your business can attract the right customers, generate organic word-of-mouth, innovate and...
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Professional Training
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20 hours
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Multiple (2)
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Classroom, Virtual Classroom
Customer Centric Marketing for Entrepreneurs
edX
It is not uncommon for students, executives and business owners to feel overwhelmed by the myriad of marketing solutions available...
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Professional Training
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4 weeks
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Online
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Self-Paced Online
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Intermediate level
Telephone Skills that Satisfy Customers
Infero Training Ltd
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
Culture Catalyst: Building Customer-Centricity from Within
inavit iQ (Pty) Ltd
The most common, and perhaps the greatest barrier to customer centricity is the lack of a customer-centric organisational culture. Most...
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Professional Training
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2 days
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Online
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Virtual Classroom
Food and Beverage Service Intermediate Apprenticeship
Truro and Penwith College
Food and Beverage Service Intermediate Apprenticeship : This is ideal for staff working front of house within restaurants, bars, hotels...
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Apprenticeships
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12 months
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Penzance
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Classroom
PSA Passenger Service Agent Diploma
Open Study College
If you like the thought of working in the fast-paced travel industry, why not train to work as a Passenger...
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Professional Training
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From 349 GBP
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Online
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Self-Paced Online
Empowered Customer Revolution, Are you Ready? NEW
University of Portsmouth
We stand on the brink of a technological Fourth Industrial Revolution that will fundamentally alter the way we live. Businesses...
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Short University Courses
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From 230 GBP
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Portsmouth
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Classroom
Banking Leadership Development: Leading for Innovation and Customer Success
Accountability Now
This course is designed for banking professionals seeking to develop their leadership skills in a rapidly evolving industry. It focuses...
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Professional Training
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4 hours
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From 497 USD
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Multiple (2)
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Classroom, Self-Paced Online
Call Centre Training Course
Staff Training Solutions
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Professional Training
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200 hours
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From 395 GBP
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Barry
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Classroom
Banking Leadership Development: Leading for Innovation and Customer Success | In company
Accountability Now
This course is designed for banking professionals seeking to develop their leadership skills in a rapidly evolving industry. It focuses...
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Corporate Training for Teams
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4 hours
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United States of America
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In Company
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course)
Corporate Training Partnerships
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
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Professional Training
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From 475 GBP
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Multiple (2)
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Classroom, Virtual Classroom
Building Customer-Company Relationships on Social Media (UG)
The University of Glasgow
In today’s highly saturated and competitive market, companies are facing the challenge of standing out from the crowd of similar...
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Professional Training
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5 weeks
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From 399 GBP
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Online
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Virtual Classroom
WorldHost Business Ambassadors
People 1st International
Empower staff with the skills they need to become a brand ambassador for your business with our WorldHost ‘Ambassador Workshop’....
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
WorldHost Tailored programmes
People 1st International
Our WorldHost Tailored offer allows you to bespoke your programme to meet the specific needs of your business, so you can...
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Corporate Training for Teams
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Nationwide
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In Company
WorldHost Events Ambassadors
People 1st International
Empower staff and volunteers with the skills to deliver a warm and friendly welcome to customers and visitors with our...
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
Cabin Crew - Level 3 - Apprenticeship Standard
Find Registered Apprenticeship Training Providers - For Employers
The role of an air cabin crew member is to primarily ensure customers safety at all times whilst onboard the...
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Apprenticeship training for companies
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12 months
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England
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In Company
Level 2 Telecom Fields Operative
The Education and Skills Partnership Ltd
Did you know that in the entire world 4.66 billion people are connected to the internet? This number was only...
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Apprenticeship training for companies
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Multiple (2)
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In Company
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Case Study
Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
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