Course description
Introducing the ILM Executive Assistant 7 Key Management Skills Online, an ILM Recognized Digital Award Course tailored for Executive Assistants and Personal Assistants.
The LIVE course is designed to deepen your understanding and proficiency in management skills, enabling you to effectively apply them in your role. Attending this course will enhance your management capabilities and bolster your confidence in supporting your Executive's business priorities with greater efficacy.
During the six-week LIVE Online sessions, you'll engage in active learning, participate in various activities, assessments, case studies, group collaborations, and discussions centered around the Principles of Management and their practical application within the roles of Executive and Personal Assistants. This course addresses the growing demand for a comprehensive program aimed at developing the skills, confidence, and abilities of EAs and PAs to excel at the highest level.
Upcoming start dates
Suitability - Who should attend?
Executive Assistants, Personal Assistants, Private PAs, Office Managers, Team Assistants
Outcome / Qualification etc.
Introducing the Advanced EA & PA Management Programme, featuring an ILM Digital Credential from the ILM (City & Guilds Group).
Endorsed and accredited by the ILM, CPD Standards Office, and successfully assessed by Birkbeck, University of London.
This program holds recognition from the CPD Standards Office, ensuring its quality and relevance in professional development.
Training Course Content
The program fosters active learning through engagement, encompassing activities, case studies, group collaboration, and discussions focused on the Principles of Management and their application within the roles of Executive Assistants (EAs) and Personal Assistants (PAs). It addresses the contemporary demand in office settings for a comprehensive curriculum aimed at cultivating the skills, confidence, and abilities required for EAs and PAs to excel.
Module 1 & 2: The Strategic Business Support EA & PA
- Managing your Manager, Organisational Efficiency, Commercial and Business Awareness
- Strategies to become a Strategic Business Supporter to your Executive
- Time Management and Minute Taking
- Developing Essential Project Management Skills
Module 3 & 4: The Confident EA & PA Communicator
- Enhancing Effective Communication Skills and Active Listening
- Strengthening Communication Channels with your Executive
- Understanding Your Communication Style and Collaboration within Teams
- Analysis of Team Role Preferences and Utilizing Open Questions in Workplace Situations
- Developing Coaching Techniques and Assertiveness Skills, including Saying 'No' and Negotiation
Module 5 & 6: The Executive PA Manager
- Transitioning into EA & PA Leadership and Management Roles
- Enhancing Emotional Intelligence and Managing Difficult Situations
- Embracing Your Role as a Brand Ambassador and Cultivating Your Personal Brand
- Implementing Customer Service Tools and Tips, and Successful Event Management
Course delivery details
Delivered LIVE Online over 6 weeks (1.5 hours a week) or receive On Demand Recordings
Accredited and Recognised by the ILM (City & Guilds Group) with Digital Credentials showcasing your Skills in real time
CPD Standards Office Recognised
Why choose Global PA Association & Training Academy
90% Client Satisfaction
12 years of developing thousands of EAs & PAs across the world
Specialists in understanding the role of Office Professionals
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Expenses
Members: £954 inc. VAT
Non-members: £1074.00 inc. VAT
Continuing Studies
Upon successfully finishing the Global PA Business Certificate/EA 7 Key Management Skills Online Programme, you have the opportunity to advance to the Global PA Business Diploma/EA Advanced Business Skills Course. This course is recognized by ILM and awards an ILM Digital Award upon completion.
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Global PA Association & Training Academy
The Global PA Association & Training Academy serves as a premier Professional Membership Association & Training Academy catering to Executive Assistants, Executive PAs, Private PAs, Office Managers, Team Assistants, and Junior Managers. Dedicated to upskilling the Office Professional Sector worldwide,...