Course description
People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out.
Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.)
Social media channels are becoming the main form of communication and delegates will realize how Social media and the Workplace can work together.
Upcoming start dates
Suitability - Who should attend?
You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes if you are using the eLearning modules. There are no pre-requisites for this training, hence anyone can attend.
Training Course Content
- Module One: Getting Started
- Module Two: What is Social Media?
- Module Three: Defining Your Social Media Policy (I)
- Module Four: Defining Your Social Media Policy (II)
- Module Five: Creating a Living Document
- Module Six: Keeping an Eye on Security
- Module Seven: Rules to Follow When Posting (I)
- Module Eight: Rules to Follow When Posting (II)
- Module Nine: Benefits of Social media
- Module Ten: The Pitfalls of Social Media
- Module Eleven: Listen to Your Customers
- Module Twelve: Wrapping Up
Course delivery details
Direct delivery via tutor-led training session, offering you interactive training in a small classroom setting or engaging eLearning modules. The sessions are packed with exercises and hands-on experiences, thus enabling you to translate what you have learnt in the course to the workplace and professionally.
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Lion Heart Consulting
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