Course description
From onboarding to closure, a client file can expose law firms to many risks, all of which must be managed.
Presented by experienced law firm coach Peter Scott, this virtual classroom seminar will tackle the key aspects of managing the risks involved for law firms in file management.
Ideal for managing partners, practice managers and compliance staff, this session will provide you with clear and practical guidance enabling you to manage the practice more compliantly, efficiently, and effectively.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
From onboarding to closure, a client file can expose law firms to many risks, all of which must be managed.
This new virtual classroom seminar will tackle the key aspects of managing the risks involved for law firms in file management.
Ideal for managing partners, practice managers and compliance staff, this session will provide you with clear and practical guidance enabling you to manage the practice more compliantly, efficiently, and effectively.
What You Will Learn
This live and interactive session will cover the following:
- Client and matter on-boarding - identifying and assessing the risks
- Pre-acceptance steps for conflicts and CDD
- Initial scoping, resourcing and costs estimates
- The importance of client care letters - not just for compliance, but as your contract with your client
- Monitoring and reporting on risks as a matter progresses
- The importance of supervision
- Dealing with key dates and undertakings
- Use of third parties - and the risks involved in outsourcing
- How to use file reviews
- File closing
- Have client’s objectives been achieved?
- Any complaints or potential claims lurking?
- Ensuring client confidentiality
- Are there outstanding finance aspects such as billing and disbursements?
- Have we complied with the SRA Accounts Rules?
- Evidencing your risk management and compliance
- How can Lexcel accreditation fit in?
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...