Effective Expediting for Supply Chain Personnel
Effective Expediting - 2-day training course for supply chain personnel
Ensuring supplier performance is a critical aspect of any business, and it is up to supply chain staff to have the know-how and confidence to do so.
This two-day Effective Expediting course is designed to give delegates a thorough understanding of the negative consequences that supplier failure can have for a business, and thus the importance of ensuring on-time delivery. Delegates explore the importance of expediting and are introduced to a range of techniques to monitor, manage and improve suppliers' on-time delivery. These cover the tricky issues of dealing with inadequate supplier performance and applying pressure to secure results.
By the end of the training, participants will have developed the confidence and motivation to take a proactive approach to improving supplier performance.
Suitability - Who should attend?
This Effective Expediting course is suitable for supply chain staff with either direct or delegated responsibility for making sure that services, materials and equipment are delivered on time and at the lowest possible cost.
Outcome / Qualification etc.
This two-day Effective Expediting course is designed to give delegates a thorough understanding of the negative consequences that supplier failure can have for a business, and thus the importance of ensuring on-time delivery. Delegates explore the importance of expediting and are introduced to a range of techniques to monitor, manage and improve suppliers' on-time delivery. These cover the tricky issues of dealing with inadequate supplier performance and applying pressure to secure results.
By the end of the training, participants will have developed the confidence and motivation to take a proactive approach to improving supplier performance.
Effective Expediting Course Content
This Effective Expediting course is designed to cover the following key areas:
Necessity & Importance of Expediting
- Critical Activity
- Consequences of Failure to the Business
- Personality, Persistence & Persuasion
- The Three 'P's for Success
- Expeditors are Problem Solvers Not Buck Passers
- Getting the Right Attitude of Mind
- Developing Personal Skills
Getting On Time Delivery
- Getting Commitment
- Holding People to Account
- Fobbing Off Statements
- Common 'Get-Out' Phrases
- Getting to the 'Decision-Maker'
- The 'Carrot' & the 'Stick' Approach
- Using the Organisation Chart
- Identifying & Arranging Stockholding
- Consignment Stock / Reserve Stock
- Product Support / Direct Delivery
- Service Level Agreements.
Expediting Different Types of Product
- Repeat Stock Items
- One-off Purchases
- Long Lead Items
- Complex Components
- Stock or Expedite?
- Application to MRP
- Re-Order Level
- Safety Stock Levels
- ABC Analysis
Expediting Systems
- Essential Elements of any Expediting System
- Designing Expediting Reports
- Database Manipulation
- Outstanding Order Data
- Determining Expediting Action
- Triggering Mechanisms
- Recording Commitments
- Advice of Dispatch
- Receipt
- Computer Tracking
- Radio Frequency Identification (RFID)
Improving Delivery Dates
- Examining Suppliers' Logic & Timing
- Critical Path
- Parallel & Series Activities
- Manufacturing Programmes
- Bar Charts
- Process Alternatives & Options
- Expediting the Critically Urgent
Legal Aspects of Expediting
- Getting it Right on the Order
- Anticipating What Could Go Wrong
- Time is of the Essence
- Damages
- Penalty Clauses, Liquidated and Unliquidated Damages
- Rights of Rejection
- Costs of Return
- Short Batches
- Split Deliveries
- Understanding & Applying Your Terms of Purchase
Vendor Rating/Performance Measurement
- Quantitative & Qualitative Methods
- What Should We Measure?
- Objective & Subjective Data
- Performance Weighting
- Vendor Rating Models
- Contractual Performance Levels
- Performance Improvement.
Dealing with Overseas Suppliers
- Language
- Culture
- Imports
- Customs Procedures
- Freight Forwarders
Time Management
- Planning
- Prioritising
- Proactive
- 'Eat Frogs for Breakfast'!
- Get Others Working for You
- Remember '1-31'
- Offload
- Get Others Using Technology
- Think of the Future
Training Course Content
This Effective Expediting course is designed to cover the following key areas:
Necessity & Importance of Expediting
- Critical Activity
- Consequences of Failure to the Business
- Personality, Persistence & Persuasion
- The Three 'P's for Success
- Expeditors are Problem Solvers Not Buck Passers
- Getting the Right Attitude of Mind
- Developing Personal Skills
Getting On Time Delivery
- Getting Commitment
- Holding People to Account
- Fobbing Off Statements
- Common 'Get-Out' Phrases
- Getting to the 'Decision-Maker'
- The 'Carrot' & the 'Stick' Approach
- Using the Organisation Chart
- Identifying & Arranging Stockholding
- Consignment Stock / Reserve Stock
- Product Support / Direct Delivery
- Service Level Agreements.
Expediting Different Types of Product
- Repeat Stock Items
- One-off Purchases
- Long Lead Items
- Complex Components
- Stock or Expedite?
- Application to MRP
- Re-Order Level
- Safety Stock Levels
- ABC Analysis
Expediting Systems
- Essential Elements of any Expediting System
- Designing Expediting Reports
- Database Manipulation
- Outstanding Order Data
- Determining Expediting Action
- Triggering Mechanisms
- Recording Commitments
- Advice of Dispatch
- Receipt
- Computer Tracking
- Radio Frequency Identification (RFID)
Improving Delivery Dates
- Examining Suppliers' Logic & Timing
- Critical Path
- Parallel & Series Activities
- Manufacturing Programmes
- Bar Charts
- Process Alternatives & Options
- Expediting the Critically Urgent
Legal Aspects of Expediting
- Getting it Right on the Order
- Anticipating What Could Go Wrong
- Time is of the Essence
- Damages
- Penalty Clauses, Liquidated and Unliquidated Damages
- Rights of Rejection
- Costs of Return
- Short Batches
- Split Deliveries
- Understanding & Applying Your Terms of Purchase
Vendor Rating/Performance Measurement
- Quantitative & Qualitative Methods
- What Should We Measure?
- Objective & Subjective Data
- Performance Weighting
- Vendor Rating Models
- Contractual Performance Levels
- Performance Improvement.
Dealing with Overseas Suppliers
- Language
- Culture
- Imports
- Customs Procedures
- New ICC Incoterms 2020
- Freight Forwarders
Time Management
- Planning
- Prioritising
- Proactive
- 'Eat Frogs for Breakfast'!
- Get Others Working for You
- Remember '1-31'
- Offload
- Get Others Using Technology
- Think of the Future
Expenses
The cost of this Effective Expediting course is £695 + VAT per delegate.
The sum includes tuition, comprehensive course notes and other reference materials, as well as refreshments and lunch.
Request information - obligation free
Reviews by course attendees
Average rating 5
Excellent course.
Gareth is a fantastic tutor and I feel I have learnt a great deal from him and his courses.
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Leaned some valuable lessons about communicating with suppliers, there are new techniques I can take away and implement. Excellent course from an excellent trainer.