Name: Level 2 Customer Service
Brand: Cambridge Regional College
SKU: 1588658

Course description

This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage information and support events.

Upcoming start dates

1 start date available

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Classroom
Cambridge

Suitability - Who should attend?

You'll have access to all of the services CRC has to offer including the HUB at home. If you need any additional support speak with your tutor or any member of the student support team.
The qualification is assessed by internally set and marked assessments subject to external quality assurance.

Outcome / Qualification etc.

Level: 2

Continuing Studies

All learners will be guaranteed an interview with the employer. Should you be successful you will progress straight to paid work with this employer. If you are unsuccessful there are many further learning pathways for you to undertake;
TQUK Level 2 Diploma in Customer Service
TQUK Level 3 Certificate in Principles of Customer Service
TQUK Level 3 Diploma in Customer Service
The knowledge gained can also be applied in other sectors such as:-Travel and Tourism-Sport, Leisure and Recreation-Retail-Health and Social Care-Public services

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Cambridge Regional College

Kings Hedges Road

CB4 2QT Cambridge Cambridgeshire

+441223418200

www.camre.ac.uk

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Cambridge Regional College

Our mission is to transform lives and create prosperity by delivering technical and professional education that meets the needs of students, employers and communities in Cambridgeshire. Cambridge Regional College is the largest further education college in the East of England...

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