IT service engineer | Average UK Salary & Outlook

IT service engineers install and repair computer systems and equipment.

  • Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components.  
  • Identify and resolve equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.  
  • Test electronics units, using standard test
Read more about IT service engineer

IT service engineers typically work around 39 to 41 hours per week.

As a IT service engineer you will typically work on call.

This occupation tends to be:

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely
  • Read more about IT service engineer
    * from ONETonline
    Average salary
    33,891 GBP *
    per year
    12,000 GBP
    30,000 GBP
    5+ Experience
    * data taken from the Office of National Statistics (
    Average salary for IT service engineer
    • 34,127 GBP
    Average salary for part-time IT service engineer
    Average salary for full-time IT service engineer

    • 10,499 GBP
    • 10,499 GBP
    • 33,891 GBP
    • 34,127 GBP
    Salary over time for IT service engineer

    Salary for this role has increased over time
    • 27,189 GBP
    • 29,299 GBP
    • 30,944 GBP
    • 31,733 GBP
    • 32,151 GBP
    • 34,558 GBP
    • 33,891 GBP
    • 32,706 GBP
    • 34,602 GBP

    Future outlook for IT service engineers

    Very good outlook
    16 000+ jobs available
    Balanced outlook
    3% yearly wage growth (on average)
    Balanced outlook
    46% chance of automation in the future

    IT service engineer - Your future job?

    Which qualifications do I need?

    Find out what you need to know in order to become a IT service engineer and the highest average level of education for people in this role.

    In terms of people already doing this job:

    • 43% of people in this role have a Diploma of Higher Education or equivalent
    • 24% of people in this role have a post-secondary qualification such as a Higher National Diploma
    • 12% of people in this role have GCSEs or equivalent

    You could do a college course, which may help you to find a trainee job. Courses include:

    • Level 2 Certificate in IT Support
    • Level 3 Diploma in ICT Professional Competence

    Get the right qualification to begin your journey to becoming a IT service engineer

    IT & Computer Skills

    Things to highlight for your IT service engineer interview

    Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Analytical Thinking Job requires analyzing information and using logic to address work-related issues and problems. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Adaptability/Flexibility Job requires being open to change (positive or negative) and to considerable variety in the workplace. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

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