Train station worker | Average UK Salary & Outlook

Train station workers deal with customers and carry out duties in stations and on platforms.

  • Examine passenger documentation to determine destinations and to assign boarding passes.  
  • Trace lost, delayed, or misdirected baggage for customers.  
  • Check baggage and cargo and direct passengers to designated locations for loading.  
  • Provide boarding or disembarking assistance to passengers needing special assistance.  
  • Confer with customers to determine
Read more about Train station worker

Train station workers typically work around 43 to 45 hours per week.

As a Train station worker you will typically work evenings / weekends / bank holidays.

This occupation tends to be:

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out
  • Read more about Train station worker
    * from ONETonline
    Average salary
    77,373 GBP *
    per year
    17,500 GBP
    27,000 GBP
    Starting
    5+ Experience
    * data taken from the Office of National Statistics (ons.gov.uk)
    Average salary for Train station worker
    • 79,618 GBP
    Average salary for full-time Train station worker

    Showing:
    • 77,373 GBP
    • 79,618 GBP
    Salary over time for Train station worker

    Pay for this role has decreased slightly over time
    • 76,724 GBP
    • 78,228 GBP
    • 76,931 GBP
    • 73,724 GBP
    • 80,166 GBP
    • 77,373 GBP
    • 69,106 GBP
    • 67,615 GBP
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    Future outlook for Train station workers

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    Balanced outlook
    14 000+ jobs available
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    Fair outlook
    -2% yearly wage growth (on average)

    Train station worker - Your future job?


    Which qualifications do I need?

    Find out what you need to know in order to become a Train station worker and the highest average level of education for people in this role.

    In terms of people already doing this job:

    • % of people in this role have GCSEs or equivalent
    • % of people in this role have a certificate of higher education or equivalent but no degree
    • % of people in this role have do not have GCSEs or equivalent qualifications

    You could do a college course like a Level 2 Certificate in Customer Service, which would teach you some of the general skills you need in this job. This may help when you apply for work.


    Get the right qualification to begin your journey to becoming a Train station worker

    Functional Skills

    What soft skills do I need?

    Rise above the competition by brushing up on the 5 most important soft skills you need to become a Train station worker.
    Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
    Service Orientation Actively looking for ways to help people
    Speaking Talking to others to convey information effectively
    Social Perceptiveness Being aware of others' reactions and understanding why they react as they do
    Reading Comprehension Understanding written sentences and paragraphs in work related documents

    What technical skills do I need?

    Technical skills are programmes, softwares and things you need to know in order to be a successful Train station worker. Check that you know:
    1
    Data base user interface and query software Amadeus Altea Reservation; Microsoft Access
    2
    Electronic mail software Email software; Microsoft Outlook
    3
    Office suite software Corel WordPerfect; Microsoft Office
    4
    Point of sale POS software MICROS Systems MICROS 9700 HMS
    5
    Spreadsheet software Microsoft Excel
    Improve your skills today

    Functional Skills

    Things to highlight for your Train station worker interview

    Self Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations.

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