Course participant reviews for Building Rapport in Customer Service
Average rating 4.9
"I appreciated the opportunity to connect with other learners through the online forums and discussion boards."
The instructor was knowledgeable and approachable.
The course was a good investment in my professional development.
"The course content was up-to-date and relevant to the industry."
"The course content was broken down into manageable chunks."
Loved this and found it valuable. Reminder of elements we often take for granted
Valuble course and relevant content
After completing this course, I had a much deeper understanding of the complexities of building professional rapport. I've been able to use this knowledge in my personal life as...
Your courses are the clearest and most effective online programs I've run across to create self-directed, engaged, and excited learners at all levels of an organization. As a ve...
"I learned how to build effective relationships with colleagues and clients through this course."