Course content: Really interesting, very worthwhile. The trainer’s presentation: full of energy. Becky Daniels - BTCV

The course content was informative and the hand-out will be of great use in the future. The trainer’s presentation: Was interactive and well presented. Very well explained. J...

Course content: The course content was helpful and I enjoyed the different role plays and how the different stages linked together. The trainer’s presentation: Chris was motivat...

Course content: I enjoyed the course content, it got me thinking. Will be useful for future situations. The trainer’s presentation: Very good- energy well sustained throughout. ...

Course content: Very factual, plenty of useful information. The trainer’s presentation: Presented well and explained clearly. Maria Dadabnoy - BTCV

Course content: Was very useful, gave an insight to innocent mistakes while training. The trainers presentation: Simple, but very effective. Kirsty McKenna - BTCV

Course content: Valuable tools which I can use in my work. The trainer’s presentation: Elective and engaging. Tim Evans - Gloucestershire College

Course content: Covered everything I was looking for, especially conflict management. The trainer’s presentation: Very good, good examples for working through and explained well...

Course content: Broad, but specific. The trainer’s presentation: Excellent- presented information well. Marcus Ward - St James

Course content: Really useful stuff- especially conflict and analysing leader/manager role. The trainer’s presentation: Clear, well timed and relevant also chance for discussion...

Course content: Excellent, good definitions and strategies to put in place especially with plan to follow. The trainer’s presentation: Very clear information with good humour an...

Course content: Very interesting, very well planned and thought-out, very practical. The trainer’s presentation: Very clear and well presented. Obviously believes in what he’s s...

Course content: Detailed, clear and very useful. Well presented. Useful, enjoyable and always a lot of energy. The trainer’s presentation: Clear and explained clearly. Excellen...

Course content: I found that this course was ideal for me. I could apply a lot of the examples to my work and look forward to trying them out. The trainer’s presentation: Well p...

Course content: Lots of valuable information. Has helped me develop new ways of approaching situations and strategies to help in different areas of work. The trainer’s presentat...

Course content: Very stimulating, good discussions and useful tips. The trainer’s presentation: Very adaptable to requirements of the group. Will do anything to help the knowled...

The course content was very interesting- lots of question ideas to apply to working practices. The trainer’s presentation: Lively, interesting and informed. Pam Van Dor Hooft...

The course was excellent, well thought out and informative. The trainer’s presentation was very good, using both knowledge and experience to put the content of the course across...

The course content was very in depth and skills learnt to assist within the company that I work for. Extremely helpful in dealing with conflict. The trainer presentation was ver...

The course content was perfect. Short, capacious and fully understandable. The presentation was very impressive and also fully understandable. Olexander Iakovenko - ING Bank ...

The course was well structured, well connected. The work book was very well laid out with enough detail but also very well planned in transferable notes to the work book. The tr...

The course content was factual, punchy, relevant, thought provoking and inspiring. Chris’ presentation was a mix of lecture and participation mode. Chris is a positive role mode...

The content was excellent! I will take many if not all techniques and put into practice, the course was easy to follow without the need for constant clarification. The presen...