Really enjoyed the modules, 7 & 9 in particular

It was a good refresher on problem solving and decision making skills so I will continue to be mindful of that as a peoples manager.

Great use of graphs, I'm going to to take this away into my work

Really good to get to grips with data analysis, to problem solve chronic issues

I've learned different ways to gather feedback

Was great to improve my listening skills

I really enjoyed the group exercises

I now understand how to engage my team better

How to access ACAS and the different support functions was very helpful

Kept interesting by a good course leader

The delivery was very good, but aimed at less experienced managers

Enjoyed participating in a chat with other colleagues, sharing/discussing experience.

It was more of a refresher than learning anything new

I found 28 Important and Dangerous Causes of Resistance to Change very interesting

I'm more aware of my own responses while under pressure

the slides were very useful

I've learned how to structure approach to change

Engaging people and keeping them interested/engaged