Course description
Leadership Strategies: Listening to Lead in Today's Workspaces
Did you know that most people believe they’re better listeners than other people think they are? Research proves this as well as the fact that outstanding leaders have exceptional listening skills. If you want to stand out as someone with leadership potential or be the first person who comes to mind for high-profile assignments, one of the best things you can do is develop your basic and advanced listening skills.
In this experiential course, we'll explore why listening matters, what gets in the way of effective listening and how to skillfully engage in the four levels of listening: attentive, responsive, empathic and generative. You'll also learn how to adapt your listening in virtual workspaces. In each module, you’ll learn from top researchers, leaders and coaches through articles and videos, and complete knowledge self-checks along the way. The practice assignments are designed to help you put knowledge into practice through real-life scenarios, and you will participate in online discussions to reflect on what you’re learning.
Upcoming start dates
Suitability - Who should attend?
Prerequisites
None
Outcome / Qualification etc.
What you'll learn
- Describe why developing basic and advanced listening skills is beneficial and worth the effort.
- Evaluate the characteristics of and be able to demonstrate the skills associated with the Four Levels of Listening.
- Analyze strategies for adapting listening skills to remote/virtual work.
- Recognize that the listening skills taught in this course reflect particular cultural norms and may need to be adapted in other cultural contexts.
Course delivery details
This course is offered through The University of Wisconsin-Madison, a partner institute of EdX.
2-5 hours per week
Expenses
- Verified Track -$169
- Audit Track - Free