Course description

Business Process Design for Strategic Management

Earn an official certificate of professional achievement from Massachusetts Institute of Technology.

Unplanned events happen in all businesses — from communication breakdowns and financial shifts to tight turnaround times and employee disengagement.

The six-week Business Process Design for Strategic Management online short course, from the MIT Sloan School of Management, gives you access to the knowledge of thought leaders Nelson Repenning and Donald Kieffer. You’ll be introduced to Dynamic Work Design, a process improvement framework based on decades of industry practice and academic investigation. This unique methodology is based on improvement principles that enable successful integration with the existing culture, processes, and methods within an organization. The program explores the necessity of continuous change and the effectiveness of a dynamic approach to work design, while identifying opportunities for process improvement within your own business context.

Suitability - Who should attend?

Is this course for you?

This program is suited to business leaders who are looking to design and improve processes and formulate strategy that drives progress. It's similarly beneficial to managers who are interested in optimizing efficiency and facilitating problem-solving in their teams. Harnessing Dynamic Work Design principles, professionals will learn how to find solutions to issues and implement strategies for sustainable improvement in a range of industries. The course content is also relevant to Analysts, Consultants, and Specialists — especially those concerned with managing risk and change — as it provides insight into why certain improvement strategies fail. The approach delivers rapid results, ensuring little is needed in the way of overheads, training, or implementation, enabling feasible innovation for both small and large business structures. Essentially, anyone wanting to upskill themselves and improve in their role will find the concepts and methods covered useful.

Outcome / Qualification etc.

Learn to improve business processes through Dynamic Work Design and earn an official digital certificate of completion from MIT Sloan.

This program also counts toward an MIT Sloan Executive Certificate, which you can earn upon completion of four programs where at least three of the four come from your chosen certificate track and at least one is completed in person. Find full details here.

What will set you apart

On completion of this course, you’ll walk away with:

An understanding of the principles and approaches that drive improvement, and the skills to apply them in your company.
Inquiry and evidence-based problem-solving skills for your teams, and methods and tools for improving processes.
The ability to integrate business targets and improvement activities to enable increased employee engagement and well-designed work.
Enhanced skills that you can apply in your organization, team, or role.