I can now get along with some of the difficult personalities at work

Your ability to make each tool relevant to our own situations is just brilliant

I am improving client relations, by utilising your models

I am now achieving acceptable outcomes in negotiations

helped to understand and manage negative and hostile people

I am now able to manage the day-to-day conflict at work

I used your ideas and wisdom to resolve a five-year dispute

Clear improvements in our business since using you

I can now successfully negotiate conflict

Intensive leadership training. Excellent but exhausting!

Your enthusiasm is contagious! It inspired us to make positive changes

I am now building loyal relationships with customers

I am now able to resolve workplace disputes strategically

Our YPO members profited from your leadership training

I learned how to respond to narcissistic behaviour

I now have skills to tackle and manage difficult behaviour

I had no idea how to fix non-compliance until I did this course

I have closed gaps in my team and squashed conflict!

You helped us to resolve specific behavioural problems

You positively changed my attitude towards leadership

Intelligent strategies that have provided solutions to conflict

You helped us to understand our customers better

Helping get the right outcomes through a new vocabulary

I am now able to influence behaviour positively

You assisted the uncompromised resolution of conflict