I am now able to influence behaviour positively

You assisted the uncompromised resolution of conflict

You helped me deal with many difficult personalities

We’ve now resolved our interdepartmental conflict

Now managing our conflict every day, which means less stress for me!

I can now better evaluate arguments put forward

I now ask tough questions without offence or defence. Tough course too!

I am now able to negotiate and resolve disputes quickly

I have now resolved conflict and reduced boundaries

I can now get along with some of the difficult personalities at work

Your ability to make each tool relevant to our own situations is just brilliant

I am improving client relations, by utilising your models

I am now achieving acceptable outcomes in negotiations

helped to understand and manage negative and hostile people

I am now able to manage the day-to-day conflict at work

I used your ideas and wisdom to resolve a five-year dispute

Clear improvements in our business since using you

I can now successfully negotiate conflict