Course participant reviews for LEADER EFFICIENCY™ • Time Management for Managers • ILM Recognised • In-House
Average rating 4.7
Bramson's difficult people felt like the most useful to my current situation
Great conflict management tools which I am now putting into practise.
Gave me tools and awareness of how to manage difficult behaviour
I now understand different types of personalities, what drives them, and how to deal with them.
Useful discussions on Sherman Tanks, Narcissists, Super Agreeables. And an open-frame discussion on diplomacy.
An excellent system and classification for types of difficult people plus application of practical techniques to deal with difficult people
Learning several people 'types', understanding the need to identify 'probable cause' to contextualise behaviour. Having specific learning on most effective techniques to deal wi...
Indespensibe techniques to help managers deal with difficult people.
To raise awareness of different types of "strange" people and try analyze root cause of their behaviour to react properly, not to engage in office politics
Interesting ideas how to deal with Sherman Tanks, Snipers and Exploders. And to find out few new types, like Placator, Leveler, Computer…
I feel now very motivated to apply my learning to my own time management and organisation of my workload
Given me skills to help priotise my day / week.
Understanding time components of efficient leadership and how they relate
I've developed a new way to manage my workload.
Got new tools to improve my time management.
Useful to understand the three primary resources (from Resource Investment), 6-steps streamlining strategy from Nickolas Hill.
I like the concept of "procedure to change procedures", an idea about not urgent and not important requests being monkeys, the quadrants for urgent/important, etc
Beneficial to think over some quick improvements that can be implemented on the spot
the empowerment I felt that I can finally break the vicious cycle of constantly chasing time.
Learnt to be more organised with my time and lead my teams to achieve more.
Beneficial to understand how to use the time management matrix
Learnt techniques to manage difficult behaviours and practised through role play.
My efficiency has improved significantly since attending
We are now turning around our business performance
Our sessions demonstrated different techniques or approaches to having difficult conversations. I really appreciated the opportunity to observe the trainer demonstrating how to ...