Course description
DASA DevOps Professional: Enable and Scale: In-House Training
DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include:
- Decreasing development cycles ·
- Increasing deployment frequency
- Improving the reliability of releases
- Developing a closer alignment with business objectives
The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner)
is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the ‘why’), you will learn the ‘how’.
The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement.
On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
- Professionals involved in IT development, IT operations, or IT Service Management
- Professionals whose roles are affected by DevOps and continuous delivery, such as:
- CIO
- Product Owners
- DevOps Engineers
- Integration Specialists
- Operations Managers
- Incident and Change Managers
- System Administrators
- Network Administrators
- Business Managers
- Automation Architects
- Enterprise Architect
Prerequisites
- Successfully passed the DevOps Fundamentals exam
- Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial
Outcome / Qualification etc.
What you will Learn
At the end of this program, you will be able to:
- Explain the importance of DevOps culture and the aspects that can influence it
- Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment
- Explain why courage is essential to enable trust, honesty, and experimentation
- Identify and evaluate different types of behavior in a DevOps environment
- Recognize the signals indicating impediments and/or team dysfunctions
- Describe how to form good DevOps teams and assess their maturity
- List the effects of happiness and motivation on team performance
- Identify how leaders encourage feedback and transparency
- Discuss the factors that leaders can influence to build trust
- Explain how and why leaders promote a “safe to fail” environment
- Analyze value streams to improve throughput and flow
- Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives
Training Course Content
TEAMBUILDING
Teambuilding is about understanding the other’s point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product.
Design Teams
- Characteristics of a DevOps team
- Skills of a DevOps Team
- Self-organization and autonomy
- Rules to consider when designing DevOps teams
Build Teams
- Effects of happiness and motivation on performance
- Feedback
- Creating high-performance teams
Governance
- Governance within teams and between multiple teams
- Governance between organizations
- DevOps contracts
DEVOPS LEADERSHIP
This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset.
Build Culture
- Creating the right environment and providing vision and purpose
- Stimulating the right behavior
- Servant leadership: giving control, supporting, and inspiring
Create Purpose
- Defining and aligning purpose
- Purpose of having a purpose
- Alignment versus autonomy
Be a Servant Leader
- Give control to the team
- Inspire and support the team
Focus on Success
- Output versus outcome
- Measuring and steering
COURAGE
The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change.
Build Courage
- The importance of courage
- Courage in relationship with leadership and feedback
- Enabling courage at the team level
- Dealing with failure
Think Different
- Courage day to day
- Encourage critical thinking
- Techniques to promote courageous behavior
VALUE CUSTOMER-CENTRIC ACTION
This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders.
Aspects of Value and Managing Expectations
- The different aspects of value
- Stakeholder management
- Customer collaboration and using customer feedback
- How to do prioritization
CONTINUOUS IMPROVEMENT
Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt.
Build Flow
- Understanding the importance of flow
- Using Lean to optimize flow
- Kaizen as a mindset
- Radical change versus Kaizen
- Using Pull to optimize flow
Continuous Improvement Tools
- Kaizen Event
- Value Stream Mapping
- Visual Management
- Retrospective
- Daily Standup
- Five Times Why
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