Course description
Program Management Skills: In-House Training
Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization’s strategic benefits and objectives, for which the program was selected.
The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness.
The participant will learn and apply the principles of program management through discussions, activities, and case study exercises.
Upcoming start dates
Outcome / Qualification etc.
What You Will Learn
At the end of this workshop, you will be able to:
- Maximize the transformational impact of a program according to the business needs
- Explain management principles and techniques and apply them within a program context
- Implement program governance and organization that will produce expected benefits
- Plan for and manage benefit realization, risks, issues, and quality
- Manage component projects’ interdependencies that are linked to both program and strategic objectives
- Engage program stakeholders effectively.
- Improve communication and action planning effectiveness for programs in organizations
Training Course Content
Getting Started
- Introductions
- Course structure
- Course goals and objectives
Foundation Concepts
- Fundamental definitions and concepts
- Program challenges and benefits
- Program best practices and success criterion
- Stakeholder management
- Governance: program management office and program boards
- Standard for Program Management overview
Vision, Leadership, and the Business Case
- What is vision, why, and how?
- Leadership vs. Management
- Program business case
Program Organization and Governance
- Program organization
- Program governance
- Program board roles and responsibilities
Benefits Management
- Benefits explored
- Benefits management
- Benefits realization
Program Management Planning
- Program management plan
- Program blueprint and roadmap
- Program component dossier
- Program tranches
- Program estimating
- Program scheduling
Program Monitoring and Controlling
- Program Control – An Overview
- Program Monitoring and Controlling
- Monitoring and Controlling Transition
Program Risk and Issue Management
- Risk and issue management overview
- Program risk management
- Program issue management
Program Quality Management
- Program quality management overview
- Program quality management principles
Program Stakeholder Management
- Stakeholder engagement overview
- Stakeholder engagement planning
- EI, trust, communication and stakeholder engagement
Program Closure and Benefits Sustainment
- Program closure overview
- Closing the program
- Program benefits sustainment
Summary
- What did we learn, and how can we implement this in our work environments?
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