Professional Training

Project Communication Skills (In-Person)

IIL Europe, In London
14 hours
1,495 GBP excl. VAT
Next course start
Enquire for more information. See details
Course delivery
14 hours
1,495 GBP excl. VAT
Next course start
Enquire for more information. See details
Course delivery
Leave your details so the provider can get in touch

Course description

Project Communication Skills (In-Person)

Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn’t all. Strong communication also nurtures healthy team relationships. And in today’s highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success—and ultimately, to future project success.

In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals’ internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course’s real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully—and with less conflict, both personally and professionally.

Upcoming start dates

1 start date available

Enquire for more information.

  • Classroom
  • London

Suitability - Who should attend?


Participants will need a basic understanding of project management. Additionally, before attending class, they will take a formal, personalized assessment. A soft copy of their reports will be generated and sent out before the course begins. Individuals should print it out and bring it to class (or, in the virtual classroom, they may have it available for viewing on a secondary device).

Who Should Attend

  • Project managers
  • Project team members
  • Program managers
  • Those who interface with project teams, functional managers, customers, and suppliers/vendors

Outcome / Qualification etc.

What you will Learn

At the end of this program, you will be able to:

  • Identify basic elements of communication and explain how they affect teams
  • Explore how your assessment style impacts you and how you communicate with people of other styles
  • Infer how your style impacts the way(s) you send and interpret emails and instant messages
  • Analyze real world email and instant messaging practices to determine how they affect communication and relationships
  • Explore best practices for formal project communications and presentations
  • Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict
  • Identify solutions for virtual team work communication challenges

Training Course Content

Foundation Concepts

  • Communication as a foundation skill
  • Elements of communication
  • Communicating across media
  • Targeting your audience
  • How communication impacts team performance

The Assessment Framework

  • Overview of the assessment’s approach
  • Exploring assessment report
  • Increasing your effectiveness with other assessment styles

Email and Instant Messages

  • Preferred communications and assessment styles
  • The email brands we create
  • Assessment styles and email
  • Emotion and email
  • Email guidelines and best practices
  • Anatomy of an email
  • The seven deadly email sins
  • Instant messages and other interfaces

Project Communications and Presentations

  • Communicating across the project lifecycle
  • Project templates
  • Structuring a presentation
  • Delivering a presentation

Interpersonal and Team Communication Skills

  • Communication styles and techniques
  • Managing conflict in a project environment
  • Styles and conflict
  • Communication and global team leadership

Virtual Communication

  • Leading global virtual teams
  • Virtual processes and technology
  • Virtual team leadership

Why choose IIL Europe

2,000,000+ people trained by IIL

50,000 annual online conference visitors

2,000+ companies have chosen to partner with IIL as their Learning Partner

Request info

Contact course provider

Fill out your details to find out more about Project Communication Skills (In-Person).

  Contact the provider

  Get more information

  Register your interest

Country *

reCAPTCHA logo This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
IIL Europe
111 Buckingham Palace Road, Victoria
SW1W 0SR London

IIL Global

At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and...

Read more and show all courses with this provider