I was able to understand that not all people work the same as I do, and to go into a conversation / meeting etc knowing my audience a little better and adapting my communication...

Very insightful. Motivating. Great facilitators. Thank you for delivering a great workshop.

This has to be the best customer services training I have ever attended. The course was made fun and I felt comfortable enough to participate and enjoyed it. I thought it would ...

Thank you very much for a wonderful course. I started applying the skills I learnt right when I got back to the office. I must say I have felt different, more confident and more...

The assertiveness course and accompanying materials opened my eyes for a lot of new ideas and were a good reminder of some old ones I hadn’t put into practice. I am really excit...

Your programme had a profound impact on the way I function at work and I thank you all for that. Jayne Tierney, Regional Officer RCN London

The Impact Factory courses have been really useful, not only by helping us to learn some new things about ourselves, but especially by pointing us in the direction of better man...

I think that a great deal was packed into the two days, but the balance for me was perfect and we covered everything that I hoped - if not more. I also came away feeling much mo...

I wanted to take this opportunity to say a further enormous thank you for two very stimulating and useful days. You really do offer something special at Impact Factory, partly t...

I found the course absolutely invaluable, thank you so much for providing us with such an informative and thoughts provoking session. I will of course contact you if I have any ...

I would like to say thank you for a wonderful course with excellent tutors and also a fab group. I generally liked the course and you really did make a difference. Adrian Wil...

I thoroughly enjoyed the course and have most definitely taken away a few tools to help me on a day to day basis. I have done 3 courses at Impact Factory now and I would certain...

I can say that I’ve been using and encouraging others to use more pausing as well as encouraging them to use more storytelling for purposes of creating a personal connection and...

Boring and time-consuming is what initially sprung to mind...well these things usually are, aren't they?! "Fast forward to the Presentation Workshop and words such as 'fun', 'in...

Very focused, effective, one to one coaching. What particularly worked for me was the relaxed environment, small group and a lot of ‘air time’ for each person on the course. Ver...

I was really satisfied with the quality of the training. You created a very motivating atmosphere and provided us with many new and useful tools. I will certainly recommend this...

I really enjoyed the course , I liked the way you and Simon made us all feel really relaxed and the fact that its done in small groups, plus the many activities that you do thro...

I really, really enjoyed the course. To be honest I wasn’t looking forward to it (as I don’t like public speaking!) but you both created such a friendly, relaxed and safe enviro...

The day was really useful, definitely one of the best training courses I’ve ever attended and I’ve just taken on a new role within the business that is going to involve a lot mo...

The course was brilliant and found it very practical and relaxed. I learnt things about myself, I have never thought I would. Szilvia Kovacs, Health and Safety Consultant

I discovered a wonderful source of inspiration your incredible gift of ideas allied with wonderful nuggets of wisdom I found Impactful, valuable and insightful. You so adroitly ...

Just wanted to take the time to say thank you for a very good, no, great course last week, I really enjoyed it, just as my fellow delegates did.

I thought this course was absolutely brilliant and really worthwhile for anyone. I would definitely recommend it.

I found the environment and style of training very supportive and helpful. I have fed back to our HR Team that I found the course very useful and would certainly recommend an Im...

Using the different types of questions correctly has made finding out what our clients require much easier. Stephen Reeve, APS Infrastructure Ltd