Very patient teacher, Laura also connect with us very easy and for me the course was interesting and fast!

Thank you for organizing this amazing training session. It was very informative and interesting. The materials were highly motivating and Mrs. Brown was very professional.

Great content, presentation and speaker

I like the course content, the samples presented, and the knowledge application through interactive workshops. Laura is very clear with her topics.

Excellent presentation, clear objectives met and well presented.

Good content and examples that are relevant. Speaker provided information that responded to the subject and was well structured. Very good examples.

Laura was clear and concise, knowledgeable and helpful. I thought that the workshops were particularly helpful.

I would recommend this webinar to other colleagues. The contents were useful for following-up the session and the speaker managed to transmit successfully her knowledge.

Excellent teacher. Laura presented in an inclusive way and her presentation kept my attention.

Excellent course, highly recommended.

Thank you very much for the interesting course.

Very interesting course, with lots of good hints and tips. Really useful with real life examples during the interactive workshops.

It's one of the few courses I've done so far and it's the best of them. I do recommend it to everyone.

Very knowledgable, very pleasant speaker. Content covered a broad area - useful for professional writers and SME assigned the task.

Personable, clear, concise presenter. Thoroughly enjoyed it...

Approachable and encouraged interaction. Excellent presenter, group size and format. Liked interactive approach and practical exercises. Examples [were] really helpful.

Very nice and friendly. Easy to understand. I would recommend this course to colleagues who have not yet been author or co-author of new or existing SOP's .

Very good and interesting with plenty of real world experience to support what was being said

Brilliant, really enjoyed it. Given me the confidence to go ahead and write SOP's as I did find the prospect daunting and didn't know the best approach to get the job done

Concise and very straight to the point. Great to have some with relevant proven experience delivery the course