Course description
Minute-Taking Skills for NHS Staff
Keys Training® delivers Minute taking skills training to NHS Trusts like Alder Hey Children's Hospital, The Walton Centre and St Helens and Knowsley.
All courses are available for individuals or group training sessions. The course can be delivered face-to-face at your offices, ours or online. Please enquire for more information.
Effective minute-taking can help meetings run more effectively and provide accurate record keeping for future reference. This course is suitable for all professionals who are required to produce formal or informal notes for meetings within the NHS.
Participants who take part in this course will receive useful systems and techniques for taking minutes thoroughly and efficiently, every time. Upon completion of the course, Participants' minutes will be professional, yet clear and offer detailed records of topics covered and decisions made.
Participants will become able to:
- Produce accurate, well-structured minutes
- Work effectively with the Chair
- Identify and overcome listening and concentration obstacles
- Recognise the key points to record
- Write minutes in professional written English
- Distribute minutes, post-meetings effectively
Upcoming start dates
Suitability - Who should attend?
This course will benefit all individuals whose roles within the NHS include responsibility for taking and preparing Minutes.
Participants new to Minute taking will have an opportunity to gain in confidence as they develop their skills during the day.
Outcome / Qualification etc.
By the end of the course, participants will have gained the following benefits:
- Produce accurate, well-structured minutes and notes
- Work effectively with the chair of the meeting
- Identify and overcome listening and concentration issues
- Extract the key points and include them in the record/ minutes
- Be able to write minutes in professional written English
- Developed an appreciation of the importance of preparation before the meeting
- Practiced improving listening skills
- Gained an understanding of what needs to be recorded
- Practiced taking down notes
- Looked at how to produce the final professional document
Training Course Content
This minute-taking training course will be delivered within the context of each person's requirement to take minutes. Common course modules include:
- Preparation for the Meeting
- Administration for the meeting
- Meeting documentation
- Setting the Agenda
- Different styles of Agenda
- Preparing an Agenda
- Distributing the documentation
- During the Meeting
- Identifying participants
- Listening and summarising
- Different styles of notes
- Writing the Minutes
- Different styles of Minutes
- Sections of Minutes
- Writing clearly and concisely
- Decisions and actions
- Action plan
- Drawing up an action plan
- Refining your technique
Why choose Keys Training
Over 25 years’ experience of delivering quality Microsoft & Business Skills training.
All Trainers are Microsoft Certified or equivalent.
Scheduled Public and Tailored In-house training throughout the UK.
Expenses
- Course fee for individual training: £275 plus vat
- Course fee for in-house training: £675 plus vat
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Keys Training
Keys Training® provides a Business Skills Training Service throughout the UK. We specialise in delivering one-day instructor-led courses that cover Microsoft Office and Personal Development Skills. Our training courses can be delivered on your site, at one of our venues...